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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,470 reviews
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Refrigerator and Awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this fridge and so far so good we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, easy install, ice maker is a little noisier than expected, hopefully last longer than previous whirlpool. Only had it a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my mother and she loves it...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the ice & water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first fridge with ice and water we love it ,the stainless is nice also !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my appliances rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products! Best Buy is always helpful if I have a problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BAD ICE MAKER.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drip try for water and ice, had to order gray sponge on Amazone keep water from dripping down the front. 3 weeks in, and the ice maker has stopped working, my frozen stuff is melting. I will be contacting Best Buy tomorrow to seek a solution.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Faulty, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Came on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... what else do you want me to say?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good choice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not what I expected. I replaced an older Kenmore Elite and I wish Sears was still around. The plastic is cheap and it’s not roomy at all. I have had to already replace one of the drawers and it took them sending me two different drawers to get the correct one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Trish, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buying experience was great. I also love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my first major appliance purchase for my condominium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator but don’t have it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t received it yet. I think it will work for our small kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic fridge. The Ice Maker and water dispenser work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Really love the controls. Quality product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most awful refrigerator I’ve ever had. You have to put 2 liter drinks on the door because the shelves cannot be moved. There are 3 drawers which take the space of an extra shelf. It’s noisy and I regret buying it!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is amazing. Very cold freezer. Great service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy customer! The bottom right and left of this fridge has a gap - white wires are exposed. I bought it online because the picture does not show this issue. It is false advertisement.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. Much larger capacity than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it fits the perfect in my kitchen. Love it completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge, very nice and has good space for groceries!

    I would recommend this to a friend