Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dryer machine was dented, no user manual, etc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to have been out of box that was not ordered, big den on bottom side, no user manual. Very dissatisfied and happy to have to deal with this problem! Will have to back my Best Buy store to take care of this problem.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Susie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything I need in a refrigerator. Fits my space perfectly.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was s great price and customer service was also good.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Ice maker not dispensing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need fixed or replaced. very unusual. I am always satisfied with Best
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mountainman70, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was easy to install and water line easy to hook up
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy, with exceptional water and ice.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the shelving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge gives you a lot of options for storing.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Water dispenser not working when delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality Control at factory. Water dispenser switch not connected
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with scratches and the right door handle keeps coming loose
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse but
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator i have ever bought i have to have soneone constantly come and fix the water and ice cause it just stops working i hate this refrigerator!!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Awesomeeeeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinggggggg!!!!!!! Love the new fridge!!!!!!!!!!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. Only thing is the ice dispenser is not that great.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price and good quality and fast service installation thanks
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Small size but adequate space inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stainless steel finish and finger proof finish
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Seems like a great appliance.. It was just too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great appliance.. It was just too big
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Overall Good Bargin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor is loud. Going to call for a warranty repair on the door gasket. The freezer door gasket dose not seem to be installed correctly. We get a lot of moisture on that gasket.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Working well so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and was delivered as promised.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I like this refrigator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has wheels so I can move it around.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the crushed ice option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Will definitely come back to Best Buy
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Note the doors are only stainless steal. Note everyone else review is correct loud noise from the fan area. The guys came to fix and knew where the problem was. A peace of material was hitting the fan.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend





















