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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smaller Refridgetator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator but I wish it were a little bigger. I bought online and would recommend seeing before ordering. It runs perfectly!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great fit for small kitchen cabinet spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most spacious small side by side refrigerator/Freezer combination. The water and ice on the outside is convenient. The interior fan does get a bit noisy. Once you add other noisy items (TV, radio, etc..) its less noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fulfills my requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem finding a refrigerator to fit the opening in my kitchen. This ones fits well and provides ample room for our needs. It was delivered just three days ago and is working fine to-date.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good . Has sleek lines and is working well. The layout works well for us, as many frequently used items can be stored in the door panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, Helpful Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the good fortune that Best Buy had the refrigerator with all the features I wanted at a crucial time when my old unit, without warning, quit. Delivery and placement was on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligence item. Easy to.use and looks beautiful in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A really nice Fridge for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased on sale and was a real bargain. The refrigerator does all the stuff more expensive models do and is also a nice looking appliance. My only criticism is that the manufacturer's warranty should be longer than the one year provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great, compact fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. It's compact, but has all the features of a big refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for the actual fridge, it's okay, but not great. The freezer is very narrow, even for a 33". My previous 33" had more space. This means the fridge is spacious, but the layout of the shelves isn't ideal so the only place to put tall items like milk and juice is on the door, and those shelves are maid of fairly cheap plastic. Another thing that can be annoying is the water/ice dispenser. It's very easy to bump the water sensor when trying to fill a glass with ice which makes for regular cleanup since the water then runs down the door and onto the floor. Now, the worst part. Right from the beginning I should have known something was wrong. The first items I put in the freezer were a pack of English muffins 2 packs of bacon. And the next day they weren't frozen yet. So I turned the freezer up to 5 (max) and they finally froze. Well, here we are a month later and everything in the freezer is thawed again. And the worst part is that neither Best Buy nor Whirpool can have a service tech come out for a week. So I'll be throwing all the food I just bought away because my month old fridge doesn't work. Also, I have to call out a day of work to wait for the tech (you get an 8hr window). Maybe they can rig the fridge to finally work properly, but would anyone really feel comfortable knowing their brand new fridge already needed repaired? I know sometimes items arrive and are broken or don't work properly, but based on all of the reasons above, I suggest looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi DoNotBuyWhirlpool, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected]. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice the design it’s amazing we love this refrigerator very easy access to the inside been a 2 door separate from frizer

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the space we had...and perfect that the refrigerator shelves are deeper, and lower as i am on the short side. Not much freezer space, but, i dont need much, we have another.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fit for our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older home and this refrigerator fit out size and gave us the modern look we wanted. Has more room in it than we thought and so far love having the water and ice on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully!! Good price! The led lights make it very nice also!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is solid, works great and is an attractive unit.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very noisy, drawers are very cheap. Just got it today and it what fits my space but would not recommend. Freezer is so small but price gets you what is needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Perfect for me :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't initially intend to purchase such a big refrigerator. I was also going to purchase a samsung package but I needed a small microwave and whirlpool had one so I decided to change it all up. This refrigerator has the space I need. It is a double door which I love and it has the ice and water in the door. It does make some noise when making the ice but I dont mind it. It doesnt get all the fingerprints on it like other refrigerators do. I really like the quality of it. It is perfect for my small family which is my boyfriend, two kids and myself.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Too small.. no space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small … the freezer has NO ROOM. This side by side is a joke

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fingerprint resistant feature on this, it prevent me from constantly wiping it off.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is small, if you have more than 2 people living in your home, go for a bigger fridge. The fridge itself is nice keeps things cold maybe a little too cold

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Sr. Administrative Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance at a great price, I will definitely come back to best buy for future purchases. RB

    I would recommend this to a friend