Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,470 reviews
  • Rated 4 out of 5 stars

    Sr. Administrative Technician

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance at a great price, I will definitely come back to best buy for future purchases. RB

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. The only issue may be freezer space. It is a bit smaller, but since we have a deep freezer, it’s a non-issue for us.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent refrigerator, has some minuses.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older house with some very limiting space/size requirements. Wanted side by side style so was literally one of three choices possible for my space. Unit is attractive and does the basic functions well. Space and shelving are good once you learn how to arrange things. Unit is quieter than the thirty year old one it replaced but still is noticeable when running. Biggest drawback is water flow in the door is terrible. Initially thought the problem may be my supply line but after having both the shutoff valve and supply line replaced/upgraded and verifying the supply volume and pressure are more than adequate door flow is still very poor. Takes 35-40 seconds to get one cup water from door spigot and ice cubes are small.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge but freezer u cant fit a pizza flat lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great working unit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good-cools freezes accurately. Replaces a Freon leaking Frigidaire top freezer-fridge bottom. Didn’t need the ice & water maker part-it’s good though…

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer offers much less space than I anticipated. The motor makes a little more than expected. The doors swing all the way open without hesitation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator okay, geek squad damage our driveway

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered missing some parts. They were going to replace it with a good one. Then the geek squad scratched up my driveway trying to install it. Refrigerator okay-ish, geek squad is a waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working just fine. Installers did good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for two to four people to use it. Love the stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance

    Rated 5 out of 5 stars

    Whirlpool quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and features for me. Everything works as it should. It has a solid feel and doesn’t show fingerprints too much.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Shelves scratch easily!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No kids at our house, 2 adults and in less than a month, the glass shelves are already scratching using glass and plastic items only. Unbelievable and disappointing! Also, the freezer in this fridge is extremely small. The filter for the water/ice is near the floor, which is an odd and hard spot to get to. The delivery guy said to always make sure you have a towel on the floor as some water will come out when you change filters. Poorly designed in so many ways.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready for pick up sooner than had stated. Was great being able to have quicker than thought. Very few refrigerators had the measurements i needed. This one did and fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    The refrigerator met or exceeded our expectations.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well and looks good. The freezer part is small, but we knew that. The refrigerator part is very roomy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool white appliances are low quality. Most often, there are scratches or chips on the appliances after installation. I feel bad for the installers. Best Buy did replace the refrigerator but the microwave has a chip on the side. Wish I had never chosen Whirlpool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy wanted the best places to shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver good I am pleased with it love it buy at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice refrigerator, the refrigerator doors hold quite a bit which is helpful because the shelves are not adjustable. The ice maker is a bit noisy, but overall we are satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Sid by Side Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price. Be prepared that there is a waiting period if it comes damaged & there is a shortage of appliances due to COVID-19. I like what I finally was able to get & the Best Buy store & delivery staff were very helpful finding me a similar item when the 1st one came damaged. My only complaints are that the drawers do not slide smoothly. Also the freezer does not accomodate frozen pizza boxes unless there are on an angle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good fridge, but funny tasting water

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my fridge installed by BBY, and they did a great job. They told me to run about 2 gallons of water through the water filter and dump out 3 things of ice, and that would help or do something with the filter. I did that (and more) and it still tastes funny. Almost plastic-ish water and ice cubes. I would return it and get a different fridge, but the house I bought has all whirlpool appliances and this is the ONLY fridge with the ice maker that fits width wise in the premade cutout section. My water bottles also froze in the fridge side from being so far in the back, which was annoying as I had it on the recommended cold setting; but other than those things it is okay. It keeps everything cold like a fridge should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Fit well into the space that we have. Easy to install, works as expevted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid and great for our space!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we bought this model at the Best Buy clearance center, it works amazing! It has a couple of dings, but this is our backup fridge, so it’s in our laundry room. Our service was less than favorable, but the refrigerator itself is solid.

    I would recommend this to a friend