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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,470 reviews
  • Rated 3 out of 5 stars

    Not what it appears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not finger print resistant. Very small the way its made. Cannot fit much in the freezer and it would of been better to have a way to adjust the shelves better in the refrigerator side. Overall I would not purchase again for the overpriced thiso ne to begin with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new refrigerator and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge. On the Smaller Side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the fridge it is however on the smaller size. Since just 2 people were using the fridge it was perfect. But it's probably too small for a family. otherwise we never had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just ok. The inside shelves cannot be moved and the top shelf should allow for bigger items and it doesn’t. The drawers plastic does not slide easily and crunches when opened and closed. Ice maker not easy to get in and out. Like I said just and ok refrigerator.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AVOID this refrigerator you will thank me later! I absolutely detest this refrigerator, shelves don't move, water filter system distributes a trickle of water, I had to buy a separate 5 gallon water dispenser after finding out how terrible this one is. Can't really fit milk size containers on the shelves so the side door gets packed and swings open like there is not hinge banging my wall constantly. And the freezer is tiny there no way you can fit a frozen pizza in it for instance, oh yes the best part is that the ice maker is horrible and breaks easily.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge and Best delivery times!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge replaced one of the same style after 25 years!! It works great, was easy to install ourselves, and looks so nice. The price was exactly the same as Lowes, Home Depot and Fred’s, but the delivery time was far faster than the rest. The Best Buy Geek Squad delivery men were so professional and quickly removed the old fridge for haul-away, unboxed and placed the new fridge in no time. We chose to self-install, but they were ready to do it for us. I will DEFINITELY buy all of my appliances from Best Buy from now on!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice -- nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful looking and well-made for the most part. The shelves in the freezer side are way too small to store anything. Really wish they were larger even it there were fewer shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering online. Delivered in a few days. Good setup service. Refrigerator is very nice, clean lines, and small enough to fit in our space. Happy we purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great fridge for its size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge meets our needs as it has an ice maker and water dispenser. This was the main reason for the purchase of this particular fridge. Other reasons were the size to fit our apartment space and also to get a side by side as our previous fridge did not have an automatic ice maker and was a top freezer, bottom fridge type of unit. It is a smaller unit at 21.4 cu ft., but meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice fridge came Inc in whole kitchen package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our available space. Looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Happy with Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool side-by-side Refrigerator! It took us a little bit to learn the adjustments we could make, ie, temperature adjustment, ice maker etc. We decided a bit smaller would be better for us, so adjusting to size, it's working out for us. Love the fingerprint Resistant Stainless Steel. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge, but small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator side is spacious, but only the door shelves are adjustable. The freezer side is very small, and none of the shelves are adjustable. Ice maker takes up about 1/3 of the freezer. Doors and handles are removable to accommodate narrow doorways.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good appliance BUT ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are overall happy with this refrigerator, the ice maker is ridiculously loud. The mechanism to dump the ice and the ice dumping are REALLY distracting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator, especially for limited space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have a problem finding a frog for our limited space but Best Buy has exactly the size we needed in an excellent, nice looking refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just Right Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller frig for our tiny kitchen. Despite a loud noise that it makes, repair person is coming to check it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this refrigerator. It fits nicely in our kitchen and has been a great upgrade for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this. It fits perfectly. I wish the shelves were adjustable.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the freezer space was larger & the refrigerator side was smaller. Freezer can't hold much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator however the delivery staff left freezer door higher than the other. they had to send another guy out and he said that once the icemaker gets full with ice and the hose is full of water inside the icemaker the door will eventually come down and match the height of the fridge side which I find a little hard to believe and so far it has not happened yet so I may have to call again to have somebody come out and level the doors properly. Not happy with the delivery staff or the repair staff; they’re not very thorough.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It does humm a bit. Love the clear shelves.

    I would recommend this to a friend