Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We finally received our fridge after being without one for 2 weeks. The delay was longer because Best Buy did not tell us we needed a plumber to prepare the site for removing our old fridge.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 3 out of 5 stars
Great looking but LOUD..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and exterior design. Compressor is much too loud! Runs all the time. Temp. does not ever freeze below -10, which is adequate but my previous freezer went colder. More self space in refrigerator side is nice. Shelf for pop can is unique and useful.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
refrigeator puchase and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our refrigerator was set up and delivered on tiem as promised.The delivery crew was very helpful and responsive.
I would recommend this to a friendRated 4 out of 5 stars
It meets my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit so I bought it! It's fine, but the water and ice dispenser are difficult to access and I routinely get water and ice on the floor.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Without having had an ice maker at all for many years, this product feels like luxury. It is more spacious than you might think with many variations available to set up shelves and crispers.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 2 out of 5 stars
Looks good but poor quality & performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks nice and the inside is spacious enough for my husband and I, however; the drawers are kind of flimsy and loud when you open and close them. The main problem is the ice maker, as ice gets stuck in the shoot and then proceeds to melt out, causing a huge mess in the tray and on our kitchen floor. The water spout also drips at random. I have tried everything to fix these issues and have had no success. I've given in to leaving a small dish towel in the tray even though it looks terrible. Unfortunately, you get what you pay for since this is at the lower cost end of the side by sides. If you have more flexibility in your budget and can afford to spend a little more, I would not recommend this purchase.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Barnowl28! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Pros mentioned:Lighting
Rated 5 out of 5 stars
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my mom and she loves it. We went with whirlpool because of how reliable their products are and this was no different. There is good lighting, the stainless steel color fits well in our kitchen and the ice maker is great!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only refrigerator that fit in my space looks good cold water is not cold small container
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Refrigerator and Great Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what I needed and it was available when I needed it. Purchase and delivery were easy and exactly as promised. Communication was excellent. So far it is performing flawlessly.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Whirlpool 21.4 cubic ft.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only had for almost a month. The size is perfect… the water will not drip from the dispenser as long as you run 5 gallons of water out.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Not Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator in my rental unit went out after 20 years and figured it would be better just to replace it instead of investing money into the old one to repair it. My tenant was very happy with this until 17 days later it also broke down. I contacted Best Buy but unfortunately the return policy expired 2 days prior (15 day returns only). My tenant then contacted Whirlpool and they could not get anyone out there for 4 days. It ended up being the condenser fan that went out and had to be replaced. Definitely a disappointment that: 1. Best Buy would not make a 2 day exception for replacement when I am an elite plus member for years. 2. A brand new refrigerator needed servicing for bad parts a couple weeks after installation.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and installation excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an excellent and timely job of delivery and installation. Refrigerator seems good so far.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for a month. Alot more roomy than I expected. Shelving is adjustable which makes it very convenient. Ice maker and dispenser work well. I am very pleased with this purchase.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Works well, looks fantastic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small side-by-side refrigerator. Just fits in our space. The water and ice dispenser is the handiest I have seen.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the affordable price. Totally satisfied...
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went in the Best Buy to get our computer fixed and ended up buying this fridge. Our old fridge started leaking. Working with the installers was easy and was dine quick and efficient.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer alittle bit small but perfect for the size I had available
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great small side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only side by side that would fit on our space. Really solid for the price. Biggest issue is the water dispenser is separate from the ice, and its kind of awkwardly high and hard to find easily.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Happy with the height and not having to remove cab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the interior , drawers, shelves. It runs somewhat noisy.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love our Whirlpool fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Whirlpool fridge! It's so roomy and we love the canned drink holder in the door, our drinks are ice cold quick. The inside light is great, especially for those late night snacks, we love it!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend





















