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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been working fine Had trouble W ice cubes but figured it our

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator...easier to find things inside with the glass shelves. The side by side has more room than a bottom freezer. Also like having the water and ice dispenser on the door. Whirlpool has great products.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Smaller than puctures portray.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller inside. No real room to place items. Freezer very small

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool - 21.4 Cu ft. Side-by-Side refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger refrigerator side and smaller freezer side but ideal for the 2 of us. Really am happy with my stainless steel side-by-side from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my refrigerator is very spacious very resistant we are six family and everything fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good refrigerator It’s good for organize all your food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice looking refrigerator but it’s so small inside. I can’t put a lot of food in it and I live by myself. I’m not recommending this fridge for a family of 2 or more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator it was smaller than anticipated but it works perfectly we are happy with our purchase

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Hate it..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it a year an the ice machine is already broken and i can't push things all the way to the back of the fridge or they will freeze no matter how much I turn the temperature down.. very annoying

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good refrigerador.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerador, work very good in my house loved the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product…we love it….plenty of room and nice and bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for a another dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice one door swings too fast need to adjust it other wise good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up situation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it brand new it costed me $1600 They delivered me a bent fridge and scratched and un even closed doors i asked for replacement same thing, I asked for a fair discount and they only gave me 10% when they wasted 2 work days for nothing. very poor customer service I know you could do better. They just picked it up today. I've been a customer for long enough to be treated better. Should i buy another from best buy or somewhere else? even with the refund they haven't refunded anything and they want me to return the water hose at the store. That's ridiculous even though they delivered it with the fridge they won't pick it up and refunded

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Winning Fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little fridge. We moved into an older house that had a built in around a fridge from the 80s, so without spending a ridiculous amount ITS A WINNER! The water and ice dispenser have a separate tab so it's easy to fill up large water containers and ice doesnt go everywhere. Fits PLENTY of food. I haven't figured out the crisper, yet - but I'm sure it's user error - would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because it was the only one we could find in stock, but we haven’t been disappointed that we didn’t get our first choice. This works well and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Thanks so much for your service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful Whirlpool refrigerator. Unfortunately.... - The handles on the side by side doors are uneven. Repair requested. Repair requested. - The shelves inside are unadjustable. - The space is limited on the freezer side.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kitchen refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator with need to fit within a tight space and quick availability based upon what’s going on with the current schedules for appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with our new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. We had an older version of this refrigerator and it worked well. The old refrigerator shelves were falling apart. This version has better quality shelves and ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator i would consider another purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look...we just replaced a working refrigerator.

    I would recommend this to a friend