Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
its a fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little smaller than i would like but that's all the space i have. so far so good as far as everything else is concerned
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, plenty of room, nice layout and ice and water placed on door very nice,
I would recommend this to a friendNot symmetrical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handles are not symmetrical. Tried adjusting but would only give you a little room to adjust
I would recommend this to a friend- Pros mentioned:Overall performance
Love the frig
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the refrigerator. looks great. have had many compliments.
I would recommend this to a friend Never using Best Buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a 30+ year Best Buy card holder, this was a horrible experience and will keep me from shopping at Best Buy ever again. 4 failed delivery attempts. Very faulty customer service and delivery system. They dont care about customer, Days wasted waiting. Hours spent on phone with the worst customer service ever. Absolute Failure of a business. Will be spreading the word far and wide.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
- Pros mentioned:Overall performance
Great Price for a Good Looking Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the entire appliance package for a property I'm selling at a great price, and the pieces look and great.
I would recommend this to a friend Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy with our new refrigerator! We were very pleased with the delivery and installation!
I would recommend this to a friendattractive refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.water, ice works nice. The cup area for water/ice is a little small so no larger glasses. This is listed as counter depth but it is 30" and counters are usually 24<.
I would recommend this to a friendBest item in the market for the purchase price. Yo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item in the market for the purchase price. You need to get one for yourself.
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and amazing price! Was easy to set up
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only have a very small space. This fridge works great for us. So far it has been an outstanding product.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Quit runner. Ive had about a year. The ice machine works well without freezing.
I would recommend this to a friend - Cons mentioned:Freezer capacity
Looks & works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer side is a little small. However, this is a great product overall. The stainless steel finish is a nice touch too.
I would recommend this to a friend .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the price and the delivery date but the delivery date has changed after purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good I Like it it works perfect we don't have any problem on it very good Thank you very much
I would recommend this to a friend The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new house in 2020 and this fridge came with it. Every 4-6 weeks i have to move my food into the garage and let this thing thaw out for 24 hrs. Plug it back up and its fine for another 4-6 weeks. Hate it so bad.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Awesome service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t thank Carlos enough for all the help for installation. The refrigerator is a wonderful product
I would recommend this to a friend Refrigerator Delivered.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it has been difficult contacting the store and scheduling conflicting notices. My fridge was delivered on Nov 7. Geek Squad Tom was the best at noticing me of delivery time and phone when within 15 minutes of being here. Tom and his coworker were great!
I would recommend this to a friendRecommend refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator seems to work well. A little small but that is all the space I have for one. Had a little over a year and ice maker and water dispenser all work fine. No complaints except it came with a long smudge across the front which won’t wipe out. That is why the three stars. Otherwise good refrigerator.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it was the perfect purchase for our new home.
I would recommend this to a friend