Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new fridge. It’s a perfect fit in my condo!
I would recommend this to a friend - Cons mentioned:Noise level
Manufactured defect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very noisy the compressor, and had to have a service technician came out to replace freezer damper because freezing in the fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, OnielB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
sharp looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good looking efficient unit for the available space i had. i always have had good luck with whirlpool appliances, and i expect the same with this one
I would recommend this to a friendPerfect size for short cabinets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good! The water and ice shoot out fast And the Spicket’s are right on top of each other
I would recommend this to a friend- Cons mentioned:Noise level
Delivered a used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit i received was NOT A BRAND NEW REFRIGERATOR!!!!!. A obviously used unit was delivered. It had dust on top, hardware for handles missing, shelves thrown in the bottom of the fridge, a back wheel missing, and the entire inside was wet with a soaked towel at the bottom. When it runs there is fast arching noise that is constant. I was not home when it was delivered and after working a 12hr nursing shift i came home to find this. Customer service were very helpful. They placed an order for a braNd new on to be delivered but not until AUGUST 2ND!!!!!!!!!!!
No, I would not recommend this to a friend great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of space. like the exterior. easy to keep clean
I would recommend this to a friend- Pros mentioned:Overall performance
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All things work great and I do have the added space I needed.
I would recommend this to a friend Okay Product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great services from Best Buy. Have some issues with the fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
Great family refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, great and friendly service. Thanks
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd new refrigerator in 12 years. A little smaller than the one replaced but it is efficient.
I would recommend this to a friendThe refrigerator is great, the service was not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not informed that the people hired to install my new refrigerator could not hook it up. I didn't see anywhere on the web page that there would be a problem. My old refrigerator was left standing in the center of my kitchen until I could get a plumber in to make the proper water connections. The plumber installed the refrigerator for me.
No, I would not recommend this to a friendJesus saves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is very efficient and productive and my wife is very happy with it
I would recommend this to a friendrefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but shows dirt I notice this more than old fride
I would recommend this to a friendThere isn’t as much space as my older refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water spout takes some getting use to. The shelves aren’t adjustable
No, I would not recommend this to a friend- Pros mentioned:Design
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.easy to clean and looks great in my kitchen .
I would recommend this to a friend Perfect Refrigerator For My Space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Whirlpool Refrigerator! The movable storage in the door ensures I can fit items of all sizes. There is plenty of space with the shelving and drawers.
I would recommend this to a friend- Pros mentioned:Lighting
Great fridge!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, ice maker works good and love the led light
I would recommend this to a friend - Cons mentioned:Freezer capacity
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator but not alot of freezer space
I would recommend this to a friend - Cons mentioned:Temperature control
Fridge melts ice cream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked for 12-13 days following installation and then stopped cooling. It was another 4 days before an authorized service person could check it out which took us out of BB’s 14-day exchange policy. Even though I put an extended warranty, neither BB or Whirlpool will provide a loaned while Whirlpool searches for a part that is need. They won’t consider a replacement until we have been without a functioning fridge for 6 weeks or more
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
great refrigerator !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price is very good for a quality of this product..
I would recommend this to a friend