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Customer Ratings & Reviews

$1,479.99

Customer reviews

Rating 4.2 out of 5 stars with 786 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 25.1 Cu. Ft. Side-by-Side Refrigerator for its overall performance and generous capacity, with some appreciating its size and design. However, some customers have concerns regarding the noise level and temperature control. Others mention issues with drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 786 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Refrigerator lots of space great for small or large families.Great Quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is good for the price and is not noisy as some stated

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Wonderful appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator/freezer. Works great! Very spacious and just what we were looking for! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con with this is that it is very noisy. But it does the job and keeps the food cold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does not have ice-making and ice water, which fits our need to have a greater storage space in the freezer. The refrigerator has plenty space on doors, but not in the shelves. There are only two drawers that is not enough. Without drawers the things fall through the gap in the back as well as in the front side. As for quality, it is too early to comment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cold fridge. Easy to install. Lots of freezer room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Great Frig for deaf or hard of hearing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really trying to like this refrigerator but it makes too much noise. I think it might be an out of balance fan that hums and is very annoying. The shelving options for the refrigerator section and the door are limited as well. Other than that it is a great, especially the freezer section that is free of the ice makers that take up so much room.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jack, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Waiting for another one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get my new refrigerator because the cord was bent and would not be able to fit in the outlet. I'm still waiting for a call or a email from Best buy concerning this matter. I love the style and room I have to store all my food also I chose this one because it doesn't have a water part. However I would appreciate if someone would contact me about receiving another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, fits nicely in the space and works super well. Only issue is the "ideal" setting keeps stuff in fridge cold to the point it freezes

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Need to be able to open door w/o rolling refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrig is a bit loud but it is our secondary kept in garage so noise is a non factor. There is no way to stop fridge from rolling when you pull open the doors. The good news is the seal is super solid when opening and closing the door to either fridge or freezer. It’s a good product for a more reasonable price and I’d definitely purchase again if needed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a good price moved into a new house with a smaller size for a fridge. Couldn’t have a fridge the size of the previous house but it has a lot of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Whirpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a fair price. Runs quiet and keeps food cold. I personally do NOT miss having an ice-maker. Only thing I noticed is that the refrigerator door is a little heavy. That means it swings open fast and tends to stop hard. Its only concerning because it may cause eventual wear and tear on the door hinges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Frig!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only one without an icemaker or chilled water, grandpa did NOT want all that stuff. So, clean front appearance. The blue tint of the internal lighting is a bit strange, they could have made it more white. And the handles are not quite perfectly aligned. Keeps food nice and cold!

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality, Temperature control

    Rated 1 out of 5 stars

    Whirlpool should be ashamed of this piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that I was replacing my 10-year-old Whirlpool with a like model. This 2020 model doesn't begin to match its 2010 stablemate that had molded shelves in the door and heavy glass inside. Drawers in my old Whirlpool rolled on rollers while these drawers are cheap styrene plastic attempting to slide on a plastic runner while dragging the shelf above. The freezer section has cheap wire racks. The temperature in the fridge section freezes vegies while ice cream in the freezer is soft. Best Buy promised to replace this but subsequently came up with 4 reasons on 4 different occasions, including COVID 19, as to why they couldn't replace it even though I was willing to pay the difference plus shipping. Every time I go to this piece of junk, I kick myself for buying on-line. I naturally thought the 2020 model would be as good or better than the 2010 model. While Best Buy cannot be responsible for a vendor's quality, BB can either stand behind that vendor with service or refuse to sell (Whirlpool) appliances.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey whydoIhavetoaddanickname, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Okay fridge, terrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice refrigerator, but we received a damaged one and it was over a week late. We were supposed to get a credit after talking to customer service for 6+ hours but still haven't. This was the first and will definitely be the last big purchase I make from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the last stainless steel model. Fantastic fridge with lots of room. Runs quiet and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator w/o an ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few side by side refrigerator s w/o a built in ice maker. I was looking for extra freezer storage and this fit the bill. Have had it for a few weeks and it’s been running great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorite purchase it nice size easy to use and clean. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size refrigerator for my small kitchen. I'm single so it has plenty of space for me. I do not have a hookup for water so not having an ice machine is not an issue for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Function, lots of freezer space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great, and good value for price. Lots of usable freezer space. Only complaint is there is only one shelf that fits taller items (gallons of milk, juice pitchers, etc.) and the shelves cannot be adjusted to different heights. Overall, we like it.

    I would recommend this to a friend