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Customer Ratings & Reviews

$1,999.99
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The comparable value is $2,699.99

Customer reviews

Rating 4.5 out of 5 stars with 159 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 24.5 Cu. Ft. French Door Refrigerator as an elegant appliance with exceeding expectations in terms of storage capacity. The refrigerator is sleek and stylish, with great ice production and useful features. However, some customers have concerns about the noise level of the ice machine, the size being too small for some families, and occasional reports of damage to the freezer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-159 of 159 reviews
  • Rated 1 out of 5 stars

    I’m waiting , waste my time

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still waiting, bad services they told me I receive this 3/25/2025 7 am to 7 pm I lost entire day of work and never game, not body call me to notify , perfect disaster and I have to wait another week , now suppose ti come 4/1 I hope because I’m feeling very bad

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I rate a 0

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible refrigerator !!! Door never closes right ... it catches. Poor storage. I just hate everything about this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Amazing!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed this refrigerator. It is my first refrigerator, and since its initial use, it has performed exceptionally well. The interface on the panel is user-friendly, and I appreciate the option to switch between crushed and solid ice. Since purchasing the refrigerator, I have been utilizing the filtered water dispenser. Additionally, its ease of cleaning is a significant advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, as others say, the ice maker is noisy, but it only happens now and then. For the rest, I am very happy with this appliance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge so far so good, love the ice machine, definitely going enjoy this for a long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed upgrade for our family. I like the 3 different compartments. My old small compliant is when the ice maker fills the water line makes and excessively loud knocking type sound. Would not be able to tell this in store obviously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the team that brought brilliantly and without one scratch squeezed our beautifull looking refrigerator into our not so large home they also showed us how to maintain and what to expect while refrigerator goes it’s balancing out settling in and yes it’s working really nice thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a huge selection. Great prices my . Delivery was great however, my first refrigerator I picked out didn’t fit so I went and picked out another one and all is well in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not Epic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge, decent capability, ok price. Space wise, it holds a bit less than our last fridge that had one less ft3 than this one. Some inefficiencies in shelves and door storage contribute to this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and spacious got cold fast when it was first installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It meets my need and I love the French doors. So much capacity on for storage. Also love the stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 door Whirlpool refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a side by side, this refrigerator is smaller than our previous fridge but we have more accessible room in it. Previous fridge was a Whirlpool and thry are a great quality brand.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good decision to buy this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Everything can be adjusted and there is lots of storage on the doors. I’ve never had a deli drawer before and find that very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy! Great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Delivery service and communication w/o problems! Thanks BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like My whirlpool, the only thing, is the price of the filters for the water. It could be a little lower price other than that it works absolutely fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Absolutely not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t dislike a fridge more. Weird configuration leads to frustration as there isn’t a lot of space in this fridge. I had to take both the drawers out to have any room. It is loud. It makes all sorts of noises and if you call in to get it serviced under warranty, good luck. No one will help you. You’ll get the run around. The count for ounces of water is completely and grossly off. I would not recommend this fridge to anyone who doesn’t want complete frustration. I’d buy a new fridge immediately just to save myself the daily frustration. Listen to the reviews that say this thing is noisy and do yourself a favor and don’t waste the money.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    My whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator it fit my space perfectly. Quiet and very efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or refrigerator delivery was rescheduled once and then canceled one with no contact for a delivery. We are currently paying on this and no one is letting us know what is going on. This is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How the heck do I know it's been on backorder for 2 months Very upsetting

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand