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Customer Ratings & Reviews

$1,709.99

Customer reviews

Rating 4.3 out of 5 stars with 3119 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,119 reviews
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should Needs some sort of tray under the water on the door, drips just go on floor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new fridge for a month and I love it. When I first turned it on I was a bit concerned about the initial noise it made, but after it was cold and the ice was made it was quiet. I hope to have it for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with a few annoyances

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to Best Buy for the size tool to make sure the appliance will fit. The overall layout and storage works well. The nested ice and water could be better, especially if you have tall glasses. Had to find a you tube video to replace the water filter, the instructions scanning the bar codes were wrong. Easy to do, but the base on the freezer side isn't an intuitive place. Better to save in fridge storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck! This was the cheapest stainless steel refrigerator with icemaker and water dispenser. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as a fridge should

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. Have had no complaints or issues with it. Works well for the price range too. Best buy also came and installed it which was very helpful since I had just moved into a new construction house and couldn't move it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure working with Brock Menard, Gage S. and the delivery guys. They were courteous, professional and took care of the problem immediately. We love our new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No lock on wheels to keep refrigerator from moving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fine. BUT…. according to the delivery men, there is no way to lock the wheels to keep it from rolling around. So the refrigerator rolls when opening the door. Horrible design. Or is it the 2 sets of delivery men? I had guys come a second time to fix it. They said that’s the design. NOBODY, could help me in the store or on the phone. Seriously?!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues to report. Hopefully I won’t have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. We've had the fridge for a few weeks and it looks really good in our kitchen, keeps everything nice and cold. Grand kids love the ice and water dispenser

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud Whirlpool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it: the refrigerator works just like it should however, two watch-outs: a) it is very loud when the condenser or the motor (not sure what) kicks in about 3-4 day; and b) the external ice maker just drops ice cubes all over my floor out-of-the-blue. Both are loud and scary!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirpool Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator-sleek, and adds so much to our kitchen-another A+ purchase from Best Buy with the capable assistance from Dan O'Hara

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend-just needs improvement for water and ice (many times getting to ice the water button gets bumped and pours out-lengthen the opening)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors were crooked upon delivery. They did not help to adjust.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself seems to be working as it should. The problem is with the delivery of the refrigerator. I was not told that delivery only means getting it into the house. They did not unpack or check that the refrigerator would even run. Also, if they had unpacked it, they would have seen the dents that they knocked into both sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - easy transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction with Best Buy. Nice men delivered and set it up for us. Everything has been more than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually we have issues with ice cubes coming out crushed in most fridges even when you select cube. No issues with this one. Oh yea, it keeps things cold also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we had hoped for. Our old fridge went out and needed a replacement asap. This one checked all the boxes at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buy.at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box exactly or better than described. Saved a few dollars and works like new. I'll probably be able to buff out the scratches, but will have more with wear and tear and time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Sure if I would Purchase this Brand again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great but I purchased on January 14th had to have whirlpool serviceman come the end of the month had to change the fan. The noise it makes is unbelievably loud. Its starting again went to work in the morning came home had a water mess to clean up..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    had2havafridgequik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our less than 3 year old GE side by side died and we had the Best Buy warranty, so we got what was available in a Whirlpool but not too much more than the GE. as it was the whole process took 3-1/2weeks pretty long to go without refrigeration. It's OK. Ice maker is slow. had to change the water filter out 1 month later. But it works better than a dead GE

    No, I would not recommend this to a friend