Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,709.99

Customer reviews

Rating 3.9 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the 25 Cu Ft. Wide Side-by-Side Refrigerator positively for its overall performance, ample storage capacity, and modern design. However, some customers have expressed concerns regarding the ice maker performance and noise level. Additionally, a few customers have noted issues with door alignment, shelf adjustment, and mobility. Overall, the refrigerator seems to satisfy most customers, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 397 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing! Tons of room and the ice storage in the door is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great kitchen addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy fridge that’s quite and pleasant to look at. Made my kitchen pop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Exactly what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. Right size. Whirlpool has always been my go to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great side by side

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It's worked perfectly, looks great, and had good storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good layout, everything as advertised. Arrived quickly after ordered ( a day ahead of expected arrival) .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Ice maker is nice. Overall the refrigerator is on the loud side.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Too noisy. Rarely stops cooling.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is good. Looks great. Problem is it is really noisy. It's in cooling mode more often than not so you won't have peace and quiet in your living room if you have an open floor plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a beautiful refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were courteous and did a great job installing the unit. The refrigerator is wonderful!!! If you like a side by side this one is awesome, the icemaker is on the inside of the door so you have more shelf space. It is fairly quiet when running and hold an enormous amount of food for a 24.5 Cu Ft. unit. Love, Love Love IT!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good value for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price, other than ice maker / water stays in tray I like the unit

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Whirlpool refrigerator side by side is great.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Only drawback is that it spits an ice cube out occasionally.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance, Noise level

    Rated 1 out of 5 stars

    BAD ice maker

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator 7 month after 2 months I notice a problem with the ice maker freezing up. Repair tech. sent out and order a new freezer door. After the door was replace we continued having the problem with ice maker freezing up and a whistling sound a new valve was order. Total of 5 service visits in 7 months. We need to clean the ice delivery chute, rinse ice bin then dry thoroughly every 2 weeks to avoid clogging. IT IS IN THE MANUEL the one you get after purchase, if advised I would not have purchased this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good design.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My frig is noisy. Internal design is good. The ice maker is very efficient and a perfect size. Quality issues- crease in the stainless door - Best Buy quickly replaced it with no hassle. Unit was also dirty inside??? Haven’t contacted customer service about the noise yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy Transition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking fridge... love ice maker on shelf..so far love the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    whirlpool side by side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator is working great without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new refrig is really nice.First it is smudge proof. Our other refrigI had to constantly clean the outside. This refrig needs very little care. Love the double doors for easy access. The icemaker works well and the water is easy to use. Also we can get water while the refrig is open. The inside is roomy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a steal on this product. It was at least $100 more everywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Suits my needs well. I like the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the large storage in the doors, works as it should

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Yes, IT MAKES ICE and KEEPS food cold.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trusty Frigidaire Icemaker died - WAY expensive to fix. This Whirlpool had a "New Take" on through the door water and ice. I fell for it. really ejects ice All Over the place, water ok. Refrig side has VERY FEW shelf configurations - maddening. Three sliding drawers not easy to use (scrape in and out). Stainless steel FRONT, but sides are painted GRAY! This is a very cheap shot that begs for buyers who buy in a hurry based on PRICE, and don't REALLY check it out! Also, entire unit is a bit 'racked' - tops of doors and handles don't meet evenly. A very sorry buy indeed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey InBigHurry, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

    • Brand response from Product Expert
      Posted .

      Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-207-1156. Thank you.

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    so far shook good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of product claims. But I've been very surprised thus far. All claims are, for the most part, TRUE. AN ADDED BONUS- beverages can get to almost freezing without freezing everything else in there. The freezer is HUUGE!!! The water filter and icemaker are plus!!!!

    I would recommend this to a friend