Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,449.99
Save $170
The comparable value is $1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3119 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,119 reviews
  • Rated 4 out of 5 stars

    Good Product and Good Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and Good Service. Installation was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Storage layout and space are good. Water/ice dispensers are separated by push switch not front panel buttons, which I like. My only complaint is that the water filter is in a bad spot. You have to open the freezer door and basically be on the floor to access it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a refrigerator. The only issue we have the water dispenser leaks one or two drops seconds after you move the cup. Annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great unit for home.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work perfect, and great quality refrigerator, delivery as espect. tks, again...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Finish

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Whirlpool fridge with this fridge. I choose it because the ice maker was the same size, however configured differently. Upon loading it with my things I realized that the shelves cannot be moved around, like my previous unit. Wish I did a bit more research, but it was the only manufacturer that had fingerprint resistant stainless steel finish in a side-by-side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about speed if the ice maker in the first weeks, but now it is keeping up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t follow simple instructions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start I was very displeased in Best Buy’s method of handling customers dissatisfaction. I left specific instructions for the delivery personnel to call me at work when they were on their way to my house so I can meet them there. I cannot bring my cell phone to my place of employment. So I gave them my work number. They did not follow simple instructions. They didn’t call me at work, they called me on my cell phone instead, when I said not to. I demanded that Best Buy bring my refrigerator back out to the house and they refused stating that they couldn’t come back until two days later. I refused delivery because I had already waited 10 days for the initial delivery. This was Best Buy’s fault and they refused to make it right. So I cancelled my order, and gave them back their $100 dollar gift card. Best Buy allowed over &1300.00 walk out of their store because they refused to correct their own mistake. I am very doubtful that I will shop at Best Buy again due to negligence and lack of customer appreciation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nonr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in one month after purchase Ice dispenser is not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with new refrigerator. and very satisfied with the crew that seen that all went well with the delivery and install. very curtiest people I have dealt with in a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Scratch on side.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a long scratch on side of refrigerator. It was called in. and delivery person called it in. And Sid another one would be delivered. Also was there a drain on where the ice maker and water is used. There is nothing to catch water. I didn’t purchase an appliance with a long scratch on the side for full price. Need correction on this. Only problem runs fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Whirlpool refrigerator. It is a good refrigerator and has an ice maker. Only issue is that sometimes one of the door handles gets loose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice side by side.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer section is a little tight, but a frozen pizza will lay flat inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and the delivery was pretty quick. I love my fridge and I felt the price was reasonable I would reccomend Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for my daughter, to save money. Instead of buying bottled water. She loves it,with the humidity control for fresh vegetables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ice a water in the door. No more having to open the freezer to get ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good,is qas good deal to make desision..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's quiet, and cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I gotta say this is a fantastic product. I love the fact that all the refrigerator door shelves are adjustable and see through, in fact all the drawers and shelves are clear, it makes things easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your Buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost effective Refrigerator if you dont need much space. Love the ice and water features. I dont get the comments about water spills. Just take your time which ive done and i havent had any spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right prize

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Whirlpool side by side stainless steel Refrigerator. we had looked at other locations for this kind of refrigerator, but Best Buy had the right size and the right PRIZE. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite ice box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for storage abundant space ans makes no notice watsoever freezes and chills Perfectly and ice is made to perfection thanks

    I would recommend this to a friend