Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.
This summary was generated by AI based on customer reviews.
Great value, size for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! I was pleasantly surprised. I would recommend for smaller families.
I would recommend this to a friendHappy and pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had the Great product for the price. Enough Freezer space provided in the side by side model.
I would recommend this to a friendBeautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all whirlpool appliances in my new house and they are beautiful and great quality.
I would recommend this to a friendAppliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson Nicki, was wonderful. I am very pleased with the appliances.
I would recommend this to a friendLess then two months old and stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked Best Buy to purchase my appliances due to the good reviews they had. Purchased a Whirlpool refrigerator along with an extended warranty they push on you, a month and a half it stopped working made plenty of calls to both Best Buy and manufacturer they keep taking me in circles, a service guy came out just to say it’s not working parts are needed. Still waiting for someone to come and repair it mean time I don’t have a refrigerator Best buy not the manufacturer has stepped in to make it right. Would definitely think twice before purchasing appliances from here again
No, I would not recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge to replace the same model in my unit. The last one I had lasted 12 years with no concerns.
I would recommend this to a friendbought an untested lemon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased open box, found out why it was open box after doing all the legwork to get it home, water doesnt dispense, ice maker doesnt even try to make ice, light on the dispenser is always one doesnt turn off, freezer light doesnt work, freezer get cold but not freezing. acts like door is open but its not.
No, I would not recommend this to a friendNew refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. Have always liked the whirlpool brand
I would recommend this to a friendEdward Farlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe and his team were great. Came to house when they said they would
I would recommend this to a friendA perfect fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great in our kitchen. Love the fact that it doesn't show fingerprints!
I would recommend this to a friendFridgeGate!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was 35 and three quarters inches, not 35 and a half as the specifications said. That was critical for us. It just didn’t fit our space, and I was not about to cut into our cabinets. There was no space to move them. So we had to return it. That took 11 days for a scheduled pick up to happen. That is unreasonable. While we were trying to figure a way to make it work, the delivery crew ran out the door before we could make the decision. They were no help, spoke little English and just said “You have to cut! “. An 11 day wait for a pick up indicated there are issues with your delivery system.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I love my black fridge. It doesn’t make that much noise. It makes ice pretty fast.
I would recommend this to a friendMy whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my house, user friendly and reliable. Proven brand!
I would recommend this to a friendVery Poor Quality Control.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge itself is ok for the money. Whirlpool did fail to install the bolts to the wheels on each side causing it to drag bare metal against my vinyl flooring causing a nice 2 ft tear in it. Also found 2 loose screws in the ice machine. Very poor quality control on Whirlpool! not Best Buy or the delivery teams. The second team just left that came and fixed the issue. Thank you so much Jon and Randy and thank you so much to the Florence, KY Best Buy team. The store manager Jeff, Eric and also Jared and Quincy. I can't thank you guys for being supportive and to help resolve the situation and make me a happy customer. That is why I ONLY shop at the Florence, KY Best Buy. I kinda wish I wouldn't have purchased it, but will see if it lasts. Glad I am a total tech member. You should be too.
No, I would not recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality overall, affordable price. satisfied customer!
I would recommend this to a friendNice fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in package as expected. Set up was easy and quick.
I would recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It's pretty quiet and doesn't drip water.
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shelves on the doors-large, easy to clean. The water/ice dispenser is also easy to use and clean.
I would recommend this to a friendDisappointed with communication and no delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what to rate this item as Best Buy has dropped the ball for delivering this item. It was supposed to be delivered on October 14th and I haven't heard a thing for a purposed delivery date. Two thumbs down!!!
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were fast & efficient. Did a great job setting up.
I would recommend this to a friend