Customer Ratings & Reviews

This refrigerator goes well with my other appliances

Very spacious and roomy. I absolutely love it!!!!!

Very good for a standard refrigerator. Stays very cold.

This frig has ample space with easy access to your food.

The water dispenser sits so far forward that when you get a cup of water, it drips down the front of the refrigerator. I noticed it right away and was not going to put up with it. Two days later, I had it returned and bought something else.

Horrible. Needed service on the ice maker. Now fridge has stopped cooling effectively. Settings are on high. The fridge is less than 2 years old..terrible

This new version of this fridge is very poor! It dispenses very little cold water and then just dispenses room temperature water. Had one before that never ran out of cold water. Also doesn't cool that much. Very disappointed. But then they are all like that now. Consumers don't have a choice, it seems.

It only took 3 times with different appliances, experience! Unhappy….Was resolved though. Bull

This refrigerator is almost OK. The drawers are very cheaply made. There is no well for water drippings or ice drippings so the floor is getting wet a little. The shelves are not deep enough. It’s not the worst but it’s certainly not the best.

The freezer door is higher and purtrudes beyond the plane of the refrigerator side. Drawers catch and are not smooth. Otherwise it is ok.

The Freezer gasket didn't seal well. The ice maker was slow. Very slow.

Every time the refrigerator starts up, there is a large rattle. Called Whirlpool and they wanted to charge us to come out to look at it (bought in January 2019). Whirlpool does not stand behind its products. Will never buy another one of their appliances ever again. Stay away from Whirlpool products as they will not honor their warranty.

I like to keep the freezer at 20 below....this can barely make it to 10 below. Similar to the cold storage....can't make it cold enough.

Garbage, after 3 months fridge is already leaking for no reason, when you use the ice machine some ice gets stuck inside and fall off when they start to melt and mess all the freezer side and your nice floor. I tried to upload a photo and it keeps saying failed, ugh.

We purchased a refrigerator at best buy and on delivery we received a broken refrigerator. This was more than a month and a half ago. We have scheduled and rescheduled a replacement several times and each time the delivery gets delayed or rescheduled. Today, the delivery came and the workers refused to replace the refrigerator as they only wanted to replace the refrigerator doors. I tried to ask the workers questions but he placed his hand on lip ushering me to shush while I was on the phone with best buy trying to sort things out. I was ignored and disrespected several times by the delivery men and I have missed multiple days of work trying to schedule/reschedule delivery dates for a fridge that I initially bought more than a month and a half ago. This has been by far my worst experience ever with best buy and just any delivery of any sort. This is ridiculous and I am very unhappy with the service and delivery. This whole process leads to nothing but just wasted time.

Whirlpool is quiet and maintains it's temp perfectly

Very good item, and very good pricing. Installers were very friendly and knowledgeable and had no issues with getting the job done right the first time and their quality was superb.

My comment refers to BB customer service. THREE times we expected delivery and emptied our old refrigerator. No notice the night before as promised. Last minute phone call from out of the country from someone who spoke broken English. Always a different excuse. You’ve had our $4000 plus money for months and now it’s another two week plus wait. This will be the last purchase I make from Best Buy.

its a great fridg freezer works well makes ice great fits in space very nicely and looks great

Simple, utilitarian design, functional and the kind of design (side by side) that my wife likes