Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.
This summary was generated by AI based on customer reviews.
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator turned into a freezer twice within one year. I think I got a lemon.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors don't align and it seems to run all the time.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Steve, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Nice fridge for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain getting it installed Intallers were great once we got them out there
No, I would not recommend this to a friendStill waiting for delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery. Another 3 weeks until it arrives.
No, I would not recommend this to a friendOk. Nothing remarkable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer broke the front wheel. Doors won’t stay closed until it level.
No, I would not recommend this to a friendGood guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine and cool so far didn’t see any issues yet
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this refrigerator for my rental property and my tenants love it becAuse has more space and they love the ice maker
I would recommend this to a friendReceived Defective Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator did not cool adequately. Freezer section only got as cold as 30F and refrigerator section only got down to 60F. Adjusted temp control to coldest settings and it did not make a difference. We have purchased Whirlpool appliances for the last 25 years and this is the first one that did not perform as it should have. Hopefully this was a rare occurrence and not an indication of Whirlpool quality going downhill. Best Buy picked up the refrigerator and handled the return well.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it just what I was looking for would recommend
I would recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pic makes it look better than it really is...the bottom has a gap at bottom
No, I would not recommend this to a friendWarning! Wheels with NO STOPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular model has wheels with NO STOPS. Consequently, every time I open the door, the refrigerator rolls toward me. Neither Best Buy nor a Whirlpool authorized technician was able to fix it. In fact, they didn't even try! The owner's manual says the wheels can be adjusted, but neither serviceman attempted it. I don't want a refrigerator that won't stand still, thank you very much! Other disappointments: The bin shelves on the door are too shallow. Tall items like pop bottles and salad dressing fall over when the door closes. The freezer is small because the ice dispenser on the door takes up a lot of space. I regret purchasing this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kathy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Refreg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.need some more space but will work.
I would recommend this to a friendEntry level at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is wobbly from front to back( worked on it twice) The machine is also bowed out on both sides causing an odd appearance against the counter tops and cabinets
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .mav123,
Thank you for your review, Tony5170.
We're very sorry to learn of your concerns regarding your Microwave.
I would like to inquire further about your review with you. Please respond back to this email address
Whirlpool_Reviews@Whirlpool.com with your name, phone number, street address,copy of the review,,
model & serial number, and date of purchase on the appliance.
Thank you.
Would never but
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door flies open constantly. Drawers are hard to open and close. Space is limited.
No, I would not recommend this to a friendNot happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hadn’t even had the new refrigerator for 3 weeks and it stopped working. The ice maker was leaking and the freezer didn’t freeze food. The refrigerator didn’t keep things cold.
No, I would not recommend this to a friendVery Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The measurements on the refrigerator were smaller than our existing one, yet we had to sand down a cabinet over top, and pop off a baseboard so that it would fit in the same spot. It has now turned into a very unpleasant experience as the freezer has stopped freezing foods/ice, and the Whirlpool customer service claims they cannot send anyone out for two weeks. They provided the name of a participating service company and told us to call them directly. That company proceeded to tell us to call Whirlpool back because they have to call them, not us. Very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom shows the water line. My grandson goes to pull it out.
No, I would not recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lot better than the LG fridge we had the LG only lasted one year the delivery was awesome great people
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator has a dent in it. Didn't notice right away.
I would recommend this to a friendNo good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply garbage. First two months the meat drawer broke at the rails. The right door creaks and the water spout drips down the front of the door and leaves water deposits.
No, I would not recommend this to a friend