Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.
This summary was generated by AI based on customer reviews.
Can’t use what I spent money on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker and water dispenser is not working. The 3rd party delivery guys did not ensure it worked, they hooked the lines up on old existing lines
No, I would not recommend this to a friendA bit unfair review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one star may be unfair because mine kinda has a slight gap in the door. It came damaged and no replacement.
No, I would not recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and works as expected. Easy to install.
I would recommend this to a friendExcelent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Efficiency and space perfect for everyone.
I would recommend this to a friendDefective in many ways Reported and nothing has b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective in many ways Reported and nothing has been done I am continually lied to by Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bart, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Not worh it to buy from Best Buy Outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in August and in one month it's dead all of my food spoiled. This is a setup where you can not return this frig, even though you have total tech. Total tech to me I have to call the manufacturer and get someone out here. Of course, it will take two weeks to have Whirlpool come here, Which puts us in a severe situation. I'm very disappointed !!!!
No, I would not recommend this to a friendPoor Water/ice dispenser design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall please with this unit, but it has a very poor design for the water/ice dispenser. Ice is behind water and it is not designed for tall cups, so you have to angle tall cups to push the ice lever without bumping the water lever and it is easy to hit both and end up squirting water onto the floor. Ptimsry reason I got this unit and am pleased with it is the large ice bin.
I would recommend this to a friendMultiple issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door seals not sealing,ice maker dispensing at will,and delivering crew couldn't level refrigerator
No, I would not recommend this to a friendMy New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure how I feel about it. I makes a noise I"m not sure if this is normal or if I need to get someone out to look at it.
I would recommend this to a friendside by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.drawers are sticky/rough to open and close interrior shelves not adjustable
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator came damaged twice I’m hoping this time itsvok
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TheresaG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very very useless. Not cooling non making ice. I didn’t know that the whirlpool 2 side door refrigerator I brought in just 4 months is actually over 4 years old. Trust me you don’t want to waist your money behind this product because you will be mad as I’m. I have all everyone possible to get a replacement or exchange and all I get is one hold to another. And transfer to another department each time.
No, I would not recommend this to a friendSpacious and the ice maker is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves on the door of the refrigerator are wider in this model than they were in side by sides I have owned in the past. Holds large bottles of ketchup and bbq sauce easily. I also like the large bottom drawer in the freezer without a lid. It is open and deep so your items are easily accessible.
I would recommend this to a friendProduct is good delivery was a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge I actually love. It looks good and is working great. 5 stars for product. 0 stars for delivery. Avoid it if you can.
I would recommend this to a friendGreat fridge lousy delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great …. Delivery was a total screwed up mess.
I would recommend this to a friendNoisy refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator a few weeks ago and if I could return it I would!! It is the noisiest and loudest thing I have ever heard.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Rosemarie:
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.
We look forward to your reply.
MADE CHEAP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MAKES LOAD NOISE GETTING ICE FROM THE FRONT SOUNDS LIKE A CHAINSAW. I NEED TO CALL ON THIS IN CASE I GOT A LEMON
No, I would not recommend this to a friendNice side by side- back to the basics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned to the basics. The KG French door refrigerator experiment turned out to be a disaster. They wanted over &800 to repair, had it 3 years, shame on me for not purchasing warranty. Good old side by side. No frills, water dispenser in front of ice is annoying, but I will put up with it for half the price of the LG. It’s not fancy, but is working and I have extended warranty on this one. Purchased online and delivered next day, Best Buy has always done a good job.
I would recommend this to a friendLoud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy all you hear is it running wouldnt recommend
No, I would not recommend this to a friendFreezer side quit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke in August after 2 years and Best Buy can't get a replacement till Jan of Feb of next year. Whirlpool use to be a great product but not so sure now. I can get the same product from Best Buy competors in 7 days guess they don't have the same relationship whith Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JimTexas, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you