Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.
This summary was generated by AI based on customer reviews.
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product. Ice and water dispenser is not the proper size. The area is to small from a standard size glass. And the delivery drivers scratched it up while bring it into my house. I didn’t realize it until the next day
No, I would not recommend this to a friendI do not recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this so much but I don’t. I’m not sure if it’s because it wasn’t correctly set up but the fridge part freezes my food all the time and I end up Having to waste it. I called before about it but nothing was done. This is such an inconvenience for me!
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since one month still waiting for the delivery. Every time before the delivery date I get the email to do online again. Still waiting to get delivered
No, I would not recommend this to a friendRefrigerator ice maker doesn't work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience Best Buy should be ashamed the total tech is a ripoff
No, I would not recommend this to a friendLighting is very poor and drawers are cheap.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lighting is very poor and drawers are cheap but the price was very competitive.
No, I would not recommend this to a friendNot Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Afternoon, I am a honest individual, this whirlpool model fridge is not a good choice. Whirlpool is a awesome brand. I personally would not purchase this particular model, the Freezer part of the fridge stopped working only two weeks after purchase.
No, I would not recommend this to a friendBad seals from factory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad seals on the refrigerator door needed to be replaced. had a service tech out. He could not fix it, had to replace the whole refrigerator
I would recommend this to a friendWhirlpool counter depth fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate price (for the modern era), spacious, quiet, good water and ice dispenser and it keeps things cold. What more could I ask?
I would recommend this to a friendWorst Whirlpool product ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failing after 1.75 years - avoid it. One year warranty is not enough for these products. Whirlpool is clearly not the quality product that it used to be.
No, I would not recommend this to a friendSo many issues with this unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to contact Whirlpool 3 times already for so many issues including the freezer. I will never buy again from this brand. They were so rude and disrespectful on the phone when I called to complain about my issues.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review, MrRudy.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Great for quick buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice fridge but not with toddlers around because eazy for them to change settings
I would recommend this to a friendDoesn't get cold enough in fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space, can't adjust shelves. Fridge doesn't get cold enough. Not happy.
No, I would not recommend this to a friendI Do Not recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went out on me 3 years and 5 weeks later. I purchased the extended and that was a joke. In a heatwave w/no refrigerator a 3 yr old 1 at that is unbelievable
No, I would not recommend this to a friendsettling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hated to have to settle for a product i wasnt happy with
No, I would not recommend this to a friendCrap appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it June 08 ,2022 Hate it. Wasn't cooling had to toss food and milk etc Has service done on it July 21st worked for a bit, here it is Aug 21,2022 had to toss two more gallons of milk, not cooling HATE IT !!
No, I would not recommend this to a friendHorrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still do not have this item as I have been waiting over a month for it to be delivered Best Buy has the worst service
No, I would not recommend this to a friendGreat Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the rep did not recommend this. It is great! no finger prints on the stainless, all the interior drawers open all the way (not like the one they first sold us)
I would recommend this to a friendSatisfied!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator at this time. It has all the features that I need.
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uneven door, dented, i wont try to buy that brand againg. The only good thing is the ice crush good job on that. Maybe i just have 2 bad experience on this fridges who knows
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Low quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality Refrigerator. It went broke like in a year.
No, I would not recommend this to a friend