Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.
This summary was generated by AI based on customer reviews.
too small moves when door opens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.others with this refrigerator have issues should have. done more research
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .debba, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Not happy with service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 hours over delivery time .. no call of delay .. no one to call for confirmation .. was promised removal of refrigerator.. and was told .. NO we don’t have time ... wouldn’t even help to move it out of the way .. very poor service
No, I would not recommend this to a friendDO NOT BUY THIS PRODUCT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible refrigerator, The drink dispenser on the front door leaks constantly and there is no drip tray so it leaks down the front door 24/7 Unacceptable product - back it goes
No, I would not recommend this to a friendBad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with this refrigerator since we bought it. The Whirlpool repair people have been out to our house at least 5 times and they keep ordering new parts, none are working. DO NOT BUY THIS FRIDGE.
No, I would not recommend this to a friendLast 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable! Both the refrigerator and freezer sides stopped cooling and spoiled all of my food. Exactly 4 months after purchasing this item. What a piece of garbage.
No, I would not recommend this to a friendNew frig not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy very dissatisfied. The frig is not even a month old and the front handle for opening the door is shaking.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, ShadinM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for everybody. Thanks you best buy. Fo your good deal.
I would recommend this to a friendDo not purchase from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most horrible experience I ever had just trying to get a working fridge. Now after fourth delivery I’m still not happy and am stuck with it because I really don’t have an alternative
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Tammy! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
OPEN BOX NIGHTMARE!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple repairs in less than a month, VERY DISSATISFIED, we're senior citizens and this FEELS REALLY BAD!!!!!
No, I would not recommend this to a friendBroke down at 2 mths old!! won't replace it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down in 2 mths !!! They won't give you another one !! Have to fix it Never again will i purchade
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves are non-adjustable, difficult to get ice from the dispenser without activating the water dispenser. Doors swings all the way open if you open them more than a 1/3.
No, I would not recommend this to a friendrefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst refrigerator I ever purchased, no recommendation to buy this product.
No, I would not recommend this to a friendBad experience!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one did not work! It took about a week to get another one. Lots of money lost due to food spoilage. Created lots of anxiety to all family members!
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within three weeks of having it. I wouldn’t buy this.
No, I would not recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that much satisfied. Looks is not that much as good. Freezer has more ice accumulation
No, I would not recommend this to a friendUnhappy to say the least
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came out 5 times to try and deliver this fridge but never succeeded, and damaged my wall in the process. Finally, I just asked for my money back
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are terribly sorry to hear about this. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Faulty door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the doors of Newly delivered refrigerator was replaced after a week. The door swings freely in every use. It may need some adjustment.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
GE Bad Side by Side Refridgerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible refridgerator, it is not cold and after only six months it is no longer working
No, I would not recommend this to a friendBad deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge not working, replacement never showed, never called
No, I would not recommend this to a friendCancelled it. Billed me a month before I receieved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order was a month wait and then it was going to be another 2 weeks and I got a bill wanting me to pay before I received item. 6 weeks is too long to wait!
No, I would not recommend this to a friend