Customer Ratings & Reviews

Despite being an item bought as "open box", to this day, it works perfectly. In addition, the service from the employees was magnificent.

Awesome! Dispensed filtered ice, cubed and crushed, along with water tastes delicious. I was worried it would break due to fragile or plastic parts; boy was I wrong…3 grandkids operate the dispenser w/ ease, even though they break their toys after just a few days. Spacious. Temp controls for fridge & freezer strong. I have freezer set to 3 and fridge set to 4. Before I bought this side by side I had many reservations, all of which have been for not, save one—I’ve only owned the unit for only 6 months, so I can not speak to its longevity, However, so far so good. I bought the extended warranty Best Buy offered for about 2 bills. Any problem, parts our labor, needed w/in 5 years is theirs not mine. I highly recommend paying $25 for full installation. Their crew of two strap on a dual-person harness and lift the refrigerator with their backs and place it in it’s kitchen spot. A dolly never touched my flooring—only four rubber soled boots. They hooked it up to the water line in minutes and literally showed me how to switch out the filter in less than 10 seconds. This Whirlpool unit and the Best Buy crew get my highest recommendation!

I received the refrigerator missing parts - the Handlers!! I called best buy and after many attempts they mentioned I could return or they would give me 10% discount. Once I need the refrigerator I asked the discount, which never happened. Still waiting a response

I really like this refrigerator and the quality and efficiency it can provide with the proper upkeep and maintenance. I chose this because I like this design and product for its simplicity and unique packaging is one of a kind.

Good but some weaknesses like door make noise when closing

Plenty storage and works well. Only negative is the ice dispenser sometimes jams up with ice and doesn't fall thru. This leads to pieces of ice that are jammed to melt and leak out. Messy

Good product overall, but the ice maker switch is hard to access.

Best fridge lots of space. Delivery was on point and set up was perfect

Magnificent design and beautiful color—I absolutely love it. This refrigerator makes my small condo feel like a luxurious, spacious home.

Took a long time to produce ice and to cool down, I’m noticing irregular temperatures too

This side by side fridge is just what we needed and wanted. The LED light is bright, the storage is good and the energy efficiency is great! The ice and water dispenser took some getting used to since it's different than most, but it is a very minor "issue". I have not noticed the loud noises that were mentioned in previous reviews, either my house is super loud (thanks to two toddlers) or it's not something that I consider a loud noise.

Purchased this fridge to replace a Samsung that kept giving us recurring issues. So far this fridge is great as everything works without issue. My only gripe is that the ice kind of sits at the top of the door so occasionally it drips down the left door.

Excellent Refrigerator. Terrible customer service at mesquite, especially management.

Whirlpool is a good product, getting it at the price I found at Best Buy was icing on the cake and delivering was fast

We only had for a day so far. The delivery service was excellent! It is running nice and quiet, a nice change from our last refrigerator. Cools fast and love the separate levers for water and ice. The water doesn't come out real cold, but can add a little ice. Probably the only real set back with this refrigerator is that you cannot adjust the shelves and can fit tall items only on the top shelf. However, the space in the doors in great, so the rest of my taller items fit there. I'm used to one more shelf in the freezer, but I can live with that. I also like the deli drawer, which I've never had before. This was a good option for us as we have limited height and was in our price range. Very happy so far.

All that was advertised. Good look. Wife is happy. I’m happy.

We love this refrigerator, looks great in our kitchen, works great, and what a good value!

Good product love it couldn't have made a better choices

Ready in a few days and fits space perfect. Finish is good

It is exactly as advertised, just what we wanted and needed