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Customer Ratings & Reviews

$1,499.99
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The comparable value is $1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3120 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,120 reviews
  • Rated 5 out of 5 stars

    Nice products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator, excellent, everything good in its field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space my Whirlpool refrigerator provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase so far. It’s been a few weeks. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Whirlpool refrigerator a week ago. It made a loud high-pitched buzzing noise when plugged in. The noise was too loud and very irritating and seemed to never stop. I contemplated calling Customer Service to have them pick it up because I knew I could never tolerate that sound for long. But I decided to keep it a few more days to see if I could find a solution to the problem. So I got on the web and found a forum regarding refrigerator problems. I found one where a technician mentioned pulling it out and looking behind to see if the refrigerator was touching something, causing it to vibrate. He said it could be leveling issue as well. He said to look behind, pull it out, and move it around a little to see if there's any change in sound. So I did exactly what he said. I noticed it had been touching on the water hose and this was probably the problem. I couldn't believe the noise stopped and turned into a regular low hum. I also bought a rubber mat to place underneath for stability and noise absorption. It's worked great. I just wanted to mention this for others who might have the problem with a buzzy new refrigerator. It might solve the issue of having to send it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gray refrigerater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking has plenty of space on both sides very easy too clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it, thank you.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no complaints about the quality of the product.The fridge is very well designed and working very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that the shelves are fixed. Also don’t like where the water comes out. Drips down the front of the fridge. Otherwise it’s a very nice refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing and has good amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice looking and has all the features and size we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but overall not bad. The water dispenser in front can be annoying, it gets hit easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Icemaker and drippy water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator 3.5 years ago. The fridge and freezer work perfectly. Within the first 2 weeks, the Ice Maker stopped working and ran water all over our floors. Best Buy replaced the unit with no charge. After 6 months, if the ice maker tub was full and didn't run for a couple weeks. When it used ice and it needed to start again, it would not restart. I had to do a hard reset on the unit to get it to work. I should have returned it for a different model...my mistake. Now here we are 3.5 years from the purchase date and the ice maker has completely stopped. The issue with the water...it has maybe 1 glass of cold water. When you do get water, after you pull the glass away, the line drips a couple drops down the front of the fridge...terrible design. So here I am looking for a different model or company after only 3.5 years, I am very disappointed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Customer Service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one hundred dollar gift card was one of the incentives with its purchase. Was impossible to claim. Contacted Best Buy a number of time with no resolution. As to the refrigerator, completely satisfied. It's spacious and well designed. Owned for four months. No problems with noise mentioned in other reviews. Would recommend the brand and model, but would hesitate purchasing it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned mine for about a year and I have had no issues so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilly is chilling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was very good from the beginning to delivery. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very punctual, the men who delivered the refrigerator were very kind, and the staff who assisted us in the store were very professional. I always shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice and it has just the right amount of space that i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service, products, and pricing!! The delivery service was excellent as well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. The clear shelves and compartments on the door are wonderful--to be able to see through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, sleek, & looks great in my kitchen! Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 25.cu Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the whirlpool refrigerator for my daughter, in tennessee. The final delivery was done very professionally and very much appreciated

    I would recommend this to a friend