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Customer Ratings & Reviews

$1,499.99
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The comparable value is $1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3118 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers frequently mention the 25 cu. ft 36-inch Wide Side-by-Side Refrigerator's overall performance, capacity, and size as positive aspects, with many appreciating its design, accurate temperature control, and good lighting. However, some customers have expressed concerns regarding the water dispenser's intuitiveness and the refrigerator's noise level. A few customers have also noted issues with the door alignment and leveling options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,118 reviews
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge that doesn't get those ugly smudges. Love the water/ice on the door and tons of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the price! Spacious! Works great. Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace our ten year old one. This is perfect! I love the touch screen to control ice and temp. This is way better then the one we had. It makes noise when ice is working but other than that, sounds like a normal fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool False Representation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you order this refrigerator after viewing it at the store, beware you will NOT receive the same as what you examined. The floor models all have a very efficient crescent/half-moon shaped ice maker; however, they are now shipping this same model refrigerator with an ice maker that has a small plastic ice cube tray which produces miniature sized cubes and is unacceptably inefficient. Per a Whirlpool vendor to Best Buy, their normal ice maker vendor stopped production, so they had to find an alternative vendor, which resulted in the poor performing one you will receive inside your new refrigerator. Even more disappointing, Best Buy claims Whirlpool will not allow them to sell the floor model with the superior ice maker. I have been a customer of Whirlpool appliances for 25 years and I now have to question my allegiance. I already spoke with a Whirlpool representative, who could not provide any information or offer any resolution. For reference, see attached photos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, especially the ice maker. Fresh ice any time I want! Space is adequate. We went from freezer on top to french doors and feel like we gained space. So far works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Whirlpool appliances now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a 19 year old GE side by side. I almost went with the larger capacity, However with some research and input from famliy, decided to go with the icemaker in the refrigerator, as opposed to the door. I read how the ice maker issues seemed to come from the wires flexing over time coming to the icemaker. Very happy, the ice size is smaller and is actually handier for smaller glasses. The door capacity for storage is also adjustable, not just the internal shelving. Great buy for the price, happ with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at the Best Buy Outlet open box! I love it! Its brand new! Had a small dent on the back. Saved tons of money and works great! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being one of the lower priced fridges it definitely is great quality and i feel like i got the most bag for my buck. Everything functions correctly and i can't be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy great buy... excellent.. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24.6 cu ft Side by Side Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker & crushed ice maker. That's most important to my husband, as he loves crushed ice. I can put on my magnets, which I love. The freezer & refrigerator work Great. It's a keeper for sure. I actually have one at another home of mine too, because I liked it so much. The price is great for the Quality. And it looks Great, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezes and I do not know if you have to do something but when they swallowed it they did not tell me anything or when I bought it. and call to come and check it and the 2 times they gave me an appointment to come they canceled me like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sale price it's okay. Creates lots of moisture salads don't last more than 3 days. Very slow at making ice cubes. The switch to make ice is well hidden and hard access. You need to pull the ice box half way if you are tall to turn on or off. Otherwise is a pain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It has so much space in both sides and I love the storage bins on each door. Keeps everything organized. The ice and water dispenser works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for single or family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, no complaints, like the design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side-by-Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...classy, great size, great price delivered for FREE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good attention good price and food times …thanks soo much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well made and works amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. We are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good, delivery was excellent! The two gentlemen who came to the home were very respectful and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator purchase was a great decision! I was worried it would be defective, but thankfully it has worked very well. I’m glad we took the chance and saved some money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coldest refrigerator goes is 38 = unhappy Water from door is not refrigerated = unhappy Ice chute goes mostly but not all into glass = unhappy But overall I'm okay

    No, I would not recommend this to a friend