Customer Ratings & Reviews

I bought this Whirlpool 24.6 cubic foot side by side fridge in order to replace the one that was there when I moved in. This is 1.5 cubic feet larger, which is great, and it has a sleek, attractive design. The icemaker is fast; the storage is substantial; and I love the bright white LED interior light. This fridge is also super easy to pull out if necessary - a rare attribute, but great if one has to get behind the fridge to clean, etc. I am really happy with this - good price without being ridiculously expensive; and it has everything I need, including the ability to turn off the icemaker if I don't want ice to sit for weeks.

Beautiful looking in my kitchen. Good space in both the fridge and freezer. I LOVE the beverage holder. Heres why i only gave it a three...after about an hour after plugging it in, it started making the most dreadful sound! I finally figured out that it was the ice maker. It sounds as if it is all cranked a bit too tight, so when it is ready to dump the ice, you get to listen to what sounds like finger nails down a chalk board and then back up and this goes on all day! If your bedroom is near the kitchen, you will hear this all night too! I was hoping it would work itself out, but after 3 weeks, it is time for a call to service. I pray it can be fixed because i really like everything else about the fridge. If this issue can be resolved, then my rating would change to a 5 out of 5 stars.

Have had this now for about 2 months. Everything has been working fine. Temperature settings on the outside are handy but I wish they gave an accurate temp. setting instead of just a number of lit bars. The door shelves can be configured in a number of ways, the interior is well lit with the led lighting, and the compressor noise is not overly loud when it turns on. The built in water filter is a nice feature but I have not had to change it yet so can't report on how easy it is to change. So far pleased with this purchase.

I like the refrigerator a lot and it was a great price. The things I didn't like are, the shelves in the refrigerator side are not adjustable, there is only one light on the top of the freezer side, and the water dispenser is so close to the ice dispenser you easily hit it trying to get ice which spills water down the whole door into the floor.

Great value for a first time home buyer, has limited freezer storage due to the icemaker. Compressor does cycle/humming a bit loud but not overbearing. Temperature stays where it needs to be havent had any issues yet. Would have given 4 stars but the design on the water/ice dispenser was different.

Fridge gets cold, spacious and works great. Water line is a bonus

Was expecting a lot more space but it’s a pretty good fridge very cold and water taste great like brita

It is very sleek looking buy holds a lot. The ice is smaller than I am used to but am getting used to it. I like that it has 3 drawers like my old one.

I really like it! The fridge was delivered on 1/19/23. A lot of reviews I read said that after getting a cup of water, the dispenser dripped and water ran down the front of the fridge. Ours only did this twice and then stopped. Others complained that the fridge is noisy. Not true. Initially while it’s making ice, you hear the cubes dropping in the tray. Once the tray is full, you don’t hear ice cubes dropping. The factory settings for the fridge and freezer are perfect. The fridge holds steady at 36.5 to 37 degrees. The freezer holds steady at zero. I bought 2 thermometers to monitor the temps. I did bump em a notch and the fridge was 33 degrees and the freezer was minus 10. While we LOVED the milk being ice cold, I thought that was too cold for fruits and veggies. This is my first side by side. At first I didn’t keep the milk in the door. I do now and it’s just as cold as being on the top shelf. The geek squad was amazing with setting the fridge up and taking our old one away! I would definitely recommend this fridge!

I replaced my French door style refridg, which died, with this Whirlpool side-side. It is so roomy! Lots of room on the refridg side and plenty of room in the freezer. Plus I can see exactly what there is in the freezer! The ice maker has a good pace at replenishing ice and it is fun to be able to have crushed ice too. It came with a "quick set up" guide but no actual owners manual. Instructions about leveling it were not included and I have been confused by one of the door trays with a metal insert and what it is to be used for so I still need to try to look this up online. Otherwise I am very happy with this fridge. I have not found it to be loud at all

I have had this refrigerator over a month now no complaints water and ice work fine it is quiet a lot of shelves in the door plenty of space inside I recommend this appliance

Only 2 real issues i have with this refrigerator are.... 1. The door alignment, leveling needs added options. 2. The water/ice retrieval options need to be redisgned. Almost every time we go for ice the water tab gets bumped and water squirts everywhere.

Perfect size and value! Looks really good wlith black appliances.

Overall the refrigerator works well, but it takes some getting use to. Items in the door don’t get as cold as items on the shelf. Some items on the shelf and in the drawers seem to get moist. We had an issue with the ice maker causing water to flow onto the floor, but found the blockage and everything seems fine now.

I would purchase this whirlpool because of the size and quality.

This refrigerator is great; it's the right size, love the shelves on the door, the ice maker runs great; however, I'm not liking the water fountain because it only holds 16 oz of chilled water. I didn't know that when I bought this refrigerator. The refrigerator turns off when you open the door but goes back on when the door is closed. I do like that. The black stainless is so pretty and it doesn't show the marks like regular stainless. So glad I bought the black stainless. The doors open easily and always close so no wondering if it is closed.

I love my new refrigerator. It's the absolutely correct size and my salesperson, Joanne R. was awesome. She asked all the right questions and made me really think before deciding this was the correct one to buy. She was courteous, kind and always had a smile on her face. Loved the experience.

Overall, this is a good refrigerator. It has good storage and keeps the food at a great temperature. The drawers could glide smoother when opening and you do get ice outside of your glass when dispensing. I do love the fact that this is on wheels so you can pull it away from the wall to clean.

Nice refrigerator for the price. The two things we do not like is that where the water and ice dispenser is there is no pad there so water gets over onto the floor (all new refrigerators have same problem); and the drawers do not slide easily as the old refrigerator used to do. Otherwise it is an improvement over what we had and more energy efficient.

Unfortunately our refrigerator went out in the middle of the pandemic. We had to purchase a new one and be able to bring it home the same day. After looking at three different stores, we found this one at Best Buy. It literally was the last refrigerator they had in stock. because delivery was going to take approximately 10 days, it's two of us finagled t home. The refrigerator has very clean lines and standard shelf organization. Two issues we have with it are the indoor ice maker sometimes works, sometimes does not. Also, top shelf in the freezer does not extend all the way to the back, resulting in items falling off the back of the shelf. Looking at the design, we assume it is to keep the air flow going in the freezer but wish it had been engineered better so it did not have this issue. They've only had the refrigerator 2 weeks so can't give long-term reviews