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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,293 reviews
  • Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Keeps everything nice and cold. Ice maker and water dispenser is nice on a hot summer day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice counter depth refrigerator for small families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first refrigerator, for a new home purchase. I wanted a counter depth fridge, and i wanted a few, but not all the "desirable" features seen in fridges nowadays. The refrigerator is quiet and provides ample storage for enough food for 2-3 people. The Ice dispenser works well, offering a choice of cues or crushed ice as well as icewater. The automated, pre-measured water dispenser is superfluous to my needs and i haven't tried it. The fridge is attractive and it matches the other stainless steel appliances in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great counter-depth fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great installed. It could stand to be a little taller but it functions properly and it does what we need it to do. I still would have preferred a french door fridge but counter depth fridge was out of my price range.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Nice finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 points if they had put 2 more shelves in the freezer. There is certainly room for them and would allow me more room to put items in neatly. Love water and ice dispenser and print free finish.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Perfect size refrigerator for the space I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with sales person who waited on me. She was most helpful. I am happy with the refrigerator but do feel that there should be another self in the freezer section. There is a large/tall space in between shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're a family of 4. The interior of the fridge is on the smaller side of what we had before. (Although its the same dimensions). We purchased acrylic/plastic bins to utilize the space more efficiently, which works for us. So far so good! I had my old fridge for 24 years when it gave out. I'm hoping this one will last just as long :) . Per other reviews on the noise... I think it's minimal and not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Counter depth so it fits nice and flush with cabinets. Plenty of room in fridge and freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok………..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge arrived missing two refrigerator bins and two freezer shelves. The crisper bin in the refrigerator is flimsy and doesn’t slide in and out easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, fits great for counter depth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star, but the front panels seem to have slight dents in them and the inside of the fridge can be loud at times. Those two things aside, I love this fridge! Wish it was cheaper, since technically its "smaller" than most.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    better than my last at much less cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is early days I am very happy with my new Whirlpool refrigerator. It replaced a GE profile and it is much better for almost $1000.00 less. A much better use of space in a counter depth refrigerator. Quiet, efficient and attractive. Time will tell on reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy, but noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my LG. My LG had huge ice maker problems and ultimately led me to buy this one. The only issue I have with this one is the ice maker seems louder than normal. I do like the space and configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is AMAZING! It looks very modern. Everything works as it should. Very pleased customer!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met all needs, ice make and water dispenser in door was easy to operate. Temperature was easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    We r enjoying the counter depth ref.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the refrigerator appx a month ago. The Whirlpool counter depth refrigerator looks great in our kitchen. We enjoy that it is finger print resistent. The ice maker is quiet and makes ice fast.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, perfect fit, I love the counter depth, still had plenty of storage space and it doesn't stick out from the counter.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Right Size, Right Style, Right Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% pleased with this Whirlpool stainless refrigerator. The size was perfect for my area and the finish is not a fingerptint problem. I don't like the filter location as it takes away usable space on the top shelf. Others have remarked about noise, I have no complaints about noise.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice side by side fridge/freezer. It’s very attractive and quiet, and it fit nicely into my available space. My only complaint—and it’s a small one—is that there are not enough shelves provided. It needs one more freezer shelf, and one more shelf bin on the door of the fridge section. As well, the shelves are not as deep as one would expect, so there is some lost space. But these are minor quibbles. It’s a very nice appliance and the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great price and American made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my suite of appliances. They look great work great and the cost was perfect!! Doesn’t have all the bells and whistles of the top of the line appliances but has great functionality and I really don’t want my refrigerator connected to the internet anyway!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless looks amazing and it’s fingerprint resistant finish lives up to expectations. Great modern look for an exceptional price. Only downside thus far is the ice maker is a little on the slow side. It takes quite awhile to make cubes, but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. Fits my space perfectly! Quite except the ice make but that is to be expected.

    I would recommend this to a friend