Customer Ratings & Reviews
- Model:
- WRS571CIHW
- |
- SKU:
- 6155541
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 4 out of 5 stars
love the water and ice dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of ice. Freezer door unable to open all the way with our set up and having the ice storage on the freezer door makes it a little difficult to access the contents in the freezer. Love the look of the item. No area for butter.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level, Shelving
Rated 3 out of 5 stars
It’s okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess there is more insulation and stuff but the shelves are not very deep, a couple inches shorter than my kenmore that was the same size. It is also quite noisy.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:DesignCons mentioned:Shelving
Rated 5 out of 5 stars
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only owned for short time but being counter depth gives us more room between it and island. Gave up some freezer space but love the look.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. Excellent refrigerator. Has a little scratch but that’s pretty much.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Side by side stainless fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This counter depth stainless steel fridge is fantastic. It’s side by side, spacious, and allows for ice and water on exterior of door. Love it
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
I would recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our small space. Of course, with the counter depth you lose storage space.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek and effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my small space. Looks great, icemaker and water dispenser work really well.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great. See below.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit. Size just right with side by side, ice maker in refrig., not in door. Could use another shelf or do not make a shelf so far from next shelf. Makes since to add another then u would not have so much on one shelf....
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Cool food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, not enough information on the use of the fridge in the material written that came with the fridge. The trim in one of the drawers has broken—this should not have happened! You need to replace it free of charge.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
PIECE OF GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator is not even 3 months old and this will be the 3rd time I am having it serviced. The ice maker makes more frost than ice. The filter was so loud you could hear it through the entire house until they replaced it and now not even 3 months old it has stopped cooling. It is a piece of garbage. My family urged me to return it at the beginning but I wanted to give it a chance. DONT BUY IT.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KerryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Works well & looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy overall with the purchase of this fridge. It cool that it not only has a built in filter but also an air freshener. The light is bright and shelves are adjusted easily. I’ve been surprised with how much stuff I was able to put in after a party. Even jam packed everything stays at the perfect temperature. It fits in perfectly in my kitchen. Best of all I didn’t spent anywhere as much as I thought I would for a great fridge!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Fridge Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well so far though I’ve only had it a short while. The size fits my space.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Fits My Countertop Depth Kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the refrigerator fits my counter depth kitchen, I would recommend this frig for small family sizes or for those who have additional frig/freezer storage elsewhere in the household.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Whirlpool black stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design. However i needed a little more depth.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Best refrigerator I’ve ever had.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent quality washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and large capacity. Make this washing machine welcome in our laundry room. Our previous LG worked for about 15 years and literally did thousands of loads before it needed to be replaced. I will continue to be an LG customer.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great frig!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for! Fits perfect in my small kitchen. Has extra features I wasn't expecting.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Shelving
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am missing 2 shelves in the freezer, 1 drawer/ shelf in the refrigerator! One outside main handle is loose, it makes noises and rolls out each time We open the door!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good unit and I haven't had any issues in three weeks of ownership. The only fault is the design of the vegetable crisper door. When opening the drawer easily comes off its track. Other than that I have been pleased with my purchase.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Meets all our needs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well. We like the size and the depth. It looks really nice and fits our kitchen style well.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend




