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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,293 reviews
  • Rated 5 out of 5 stars

    Whirlpool counter-depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The finish is beautiful and does not show fingerprints. I’ve had it for a month now and haven’t had to clean the stainless yet. I also like that the ice maker is in the door, giving more shelf room in the freezer. That feature, along with the finish, and the door dispenser (also awesome) are the main reasons I selected this model. Good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen space was constrained by built in cabinets on either side of my fridge space. I was forced to get this side by side which I was leary of. I am extremely pleased with my purchased. It fits perfectly, it's counter depth, was much less expensive than other models and there's a ton of space inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, adjustable shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new refrigerator and the freezer has lots of room since the ice maker in in the door. Whirlpool put in a air filter compartment but, does not include the filters with the refrigerators and my store had a hard time finding one to give me as they have to be ordered and are considered not necessary. Why put them in if they aren't needed or wanted? I prefer having that filter which is in the side wall to having a box of baking soda taking up space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic design, good interior layout and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase of my refrigerator from Best Buy. The salesman was very helpful and the Geek Squad guys that brought the frig were so nice and did an outstanding job. They explained the workings of the frig., were extremely careful while moving the old one out & bringing the new one in. We couldn't be more pleased with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this had more shelves, but it works perfect for my space!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    La perfecta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buena calidad la nevera enfría super bie casi que congela.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    WHirlpool 20.6 cu. ft. side-by-side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks modern, outside and inside. It also rolls easily. I like the fridge so far, but it makes a lot of noise.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water and ice come out really slow and ice maker is noises. Other than that I am happy with my new fridge. I like easy access to the water filter

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in the space. Love the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smiley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is super quiet; and durable, Fits perfect in my home. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. It has logical storage areas inside both freezer and fridge compartments. I can load in a lot of food, if needed. The fingerprint resistant aspect is wonderful. Provides a clean looking refrigerator at all times. I have an open living space so the mostly quiet operation is important. The style is simple and can fit in any kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Whirtpool for a couple of weeks now, and find it’s a great side by side with more room than I’d anticipated. I think I probably should have gone a few inches less wide, but that’s my own fault. I find it runs pretty quiet, so that’s a plus! I really like the fridge, so it’s all good. I also find the stainless is easy to keep clean! Overall, I’m pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Denise Weber - customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new counter depth refrigerator. Our old refrigerator was too big and bulky. The ice and water work perfect and the filter gives them a crisp, clean taste.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shelving. Ice maker works good and doesn't take up too much room. Looks great too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Really nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge works nicely plenty of room and fits beautifully in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the perfect size for what we needed we had a small walkway and in Best Buy work with us find the perfect fridge that would fit in a tight spot. The temperature has been great with control especially when you need to find a perfect setting I love the unit measure system with the water and the silver is easy to keep clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really nice stainless steal finish and gear ice an water dispenser. Freezer fits much more than I anticipated but could use one more shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Beautiful color. Works as expected. Great value for price. Purchased as an open box. Delivery was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Perfect fit for counter depth.

    I would recommend this to a friend