Customer Ratings & Reviews
- Model:
- WRS571CIHW
- |
- SKU:
- 6155541
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Fits in my elevator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First attempt, I bought a unit too big to get up the stairs or fit in the elevator. This one is shallow enough to fit well at counter depth. Trade-off is interior capacity.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
A Refrigerator for you if you like loud NOISE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like noisy cheapish appliances this unit and Whirlpool are for you. Highly recommend the Samsung Model:RS22T5201SR/AASKU:6397585 over this unit if you want a quite, stylish, and quality refrigerator. It used to be Maytag was top of the line and Whirlpool was just about as good for less money. Sadly something has happened to Whirlpool along the way and their products are no longer "quality" reasonably priced appliances. Will never buy a Whirlpool product again, unless there is a change in quality or there is no other choice.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Frank. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Shelving
Rated 5 out of 5 stars
Nice refrigerator needs one more freezer shelf
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our refrigerator. We like the icemaker, works well. My only complaint is the on the freezer side an additional shelf should have been included. We had to order an additional one.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, its noisy. Much more running noise than any fridge I've used. Secondly, the shelves are arranged in a way that only top one can be used for gallon jars. If you try to adjust to have the bottom one too, you've to remove one crisper.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! The water/ice maker is perfect and we get a ton of use from both!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Unclear what you mean by "title."
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month it works fine. It is quiet and have plenty of space for my needs.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
We loved Counter-Depth Design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Counter-Depth Design is the first one for us. Moved to a new residence and this size, especially depth works perfect for our kitchen. We love it. Updated water/ice system. Replacing cartridge seems easier compare to the old one, which we used to have.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
It´s n excellent product. Widefreezer space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product fulfilled all my expectations about a new and modern refrigerator with freezer, ice maker and water dispenser which includes automatic measurement of the amount of liquid dispensed. The temperature can be regulated from outside.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cabinet Depth Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet. The Stainless Steel is so easy to keep clean. Adjustable shelves on both the freezer and Refridgeator side. Panel on the door is your computer. Tels you everything you need to know. Happy with this Fridge!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
New House-New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is perfect size and appears really beautifully due to its counter-depth size. Plenty of freezer and refrigerator space with more than adequate shelf space. Best deal for the price!!!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect for the place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge for a rental unit. It's perfect, needed counter depth & stainless steel. Looks great. The instore experience was excellent. The installers were courteous, timely, very happy with the experience. Tenant happy. Great, all the way around.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I wanted but the Kitchen Aid White Freezer on the bottom handle, my dishwasher hit the handle and I couldn’t open it all the way. Ryan suggested a side by side and it worked. But they didn’t have it in White so I had to take it in Stainless Steel. BEST BUY was really nice about it and let us keep the White Kitchen Aid until they delivered the other one. It’s very nice and functional…
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy More choices than anywhere else. And very good pricing. Looks great in my kitchen.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black
I would recommend this to a friend Rated 5 out of 5 stars
great product as great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty quite most of the time but you can hear it a but when it is humming. Plenty of space. Everything is nice and cold. Ice cubes can be larger and if that's the biggest concern, it's not an issue. Price is great for a counter depth fridge.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first purchased item was defective. The new item seems to be working fine.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Shelving
Rated 4 out of 5 stars
Good Value. Easy to find things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best inside lighting I have experienced on a refrigerator. Easy to find stuff. Could use some shelving for smaller items.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Counter Depth Refrigerator Excellent Space Inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this Counter Depth Refrigerator, I thought the space inside will be minimal, however, I was surprised with how much space it has inside including Freezer left hand side. I would recommend buying this appliance especially if it is at the deeply discounted sale price.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Product is disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer side is large enough; refrigerator is small. There are 2 slots in freezer where glass shelved are not provided, but, are needed. Only OEM will fit and it costs $100 per shelf. Also no filter was provided for the filter spot. For $1700, this is incredibly cheap of Whirlpool. Sound is louder than expected.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Looks good, but feels cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator doesn’t “feel” well made. The doors feel light and the drawers and shelves are flimsy. The water and ice machine are loud. The digital screen is not user friendly. The refrigerator looks attractive and goes well with our kitchen, but my last refrigerator lasted 21+ years. I don’t think I’ll get 10 years out of this one.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a side by side for several years but bought this counter depth one. It’s smaller but fine for a small family.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Stainless Steel
I would recommend this to a friend




