4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,293 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing.Fits well under the cabinet, quiet and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful product for a small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge to go into a smaller space. This Whirlpool fridge was the perfect solution. Yes, the inside is a smaller cubic feet than we have had before but for only two of us, it is enough. I really like the ice maker in the door which makes for easy access!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This fridge is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAs needing a stainless steel fridge that was finger proof due to my 4 children. This fridge not only looks nice but does it’s job. I was a little hesitant to buy due to reviews but I hope this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL- EXCELLENT VALUE/ AND DEPENDABILITY,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE. EASY INSTALLATION. HAVE HAD ISSUES WITH WATER AND ICE DISPENSER WITH SAMSUNG SO AM PLEASED THAT THIS WHIRLPOOL WORKS SO SEAMLESSLY. HAVE JUST PURCHASED A SECOND FOR OUR BASEMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth side by side refrigerator is excellent. It has plenty of room on the inside for big and small items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr. Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a very good investment. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits perfectly in the space provided for it. Its not to big and its not small. Got it at a great price it was part of a combo set. Can go wrong with the stain and steel combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator fits perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the refrigerator online and it was delivered within a few days. The price was lower than other places we shopped online at. The delivery people were very friendly and helpful. No hassle, no drama just great experience throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    In love with the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black stainless steel and it is gorgeous. The counter depth is perfect. Delivery and set up went without a hitch. The item is not noisy, of course you hear the ice drop which is expected. So far I am happy with my purchase. I've had it for about a week.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Touchscreen, with moderate storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it is touchscreen, easy to clean on the outside, the shelves are glass. Just wished it had more space inside. But overall so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!! We love the features on the front: the crushed ice is so yummy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my new refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized a bit by getting a counter depth model but it is perfect for the two of us and it doesn't stick out so far like our old refrigerator. We have only had it for a month but it is working great and I have only positive things to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Very spacious. The set up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other refrigerator was going out and the best part Best Buy had several in stock to pick from and this was almost exactly what we wanted. It works well and has easy controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator - Counterdepth.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I had one in my previous home. Counterdepth, love the ice maker. Delivery was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Counter depth fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our kitchen and has had no issues over the past year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered on July 27th. Excellent product so far. This is the first Whirlpool appliance I've ever had and I'm quite pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a little over one month now and all is good! No more fussing with ice trays and Brita water container to filter the water in our office. Lots of shelving to separate stuff too, looks easy to clean as well.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    no pics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use another shelf - I do need one more shelf in the Freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not enough room- got the full size, which is great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought I wanted the countertop depth version-- however, I found out that the space (especially in the freezer was extremely limited). Therefore, I got the full size version which has 28 cubic feet of space and it is fantastic!

    I would recommend this to a friend