4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works everything works great. Delivery was exceptionally good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the designated area in the kitchen and has lots of storage spaces in both fridge and freezer for a mix of large and small items. All the kitchen appliances are whirlpool and this completes the set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge overall. The ice maker is a bit noisy and slow but otherwise perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good purchase and it looks great in the kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sweet fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the most part! A tad loud, however - otherwise 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good fridge so far but you don't really know for a few years. Out of the box it keeps things cold, is counter depth, has in door water and ice, easy to clean. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall refrigerator, water dispenser is a bit slow.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Counter Depth Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Whirlpool refrigerator. Among counterdepth refrigerators, this one provides higher storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As received there are two locations in the freezer that don’t have shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase experience was great once we found an employee to help! Only complaint I believe the freezer is missing a shelf. I reached out to whirlpool few wks back and no response!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    whirlpool versus GE side by side doors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this Whirlpool fridge after3days of use. Right off the bat the delivery man plugged it in and I instantly noticed how loud it was. We have an eat in kitchen and I was not about to listen to that for the next 7-10years. I say 7-10years because our previous fridge only lasted about that long. The other huge issue was shelving. I didnt notice it at the store but upon setting it up I hated the amount of shelves they provided in both freezer and fridge and how cheap and flimsy the shevling was and the wasted space used up by the indoor ice maker on freezer side. We ended up retunring this Fridge we went with a GE and we are much happier with the everything. It is quiet. great shelving options, and durable as well. Note: our appliance repair man recommended either Whirlpool or GE as they were the least repaired in his field in this price range. We bought the whirlpool first because we thought it was a better fridge based on the price but actually the GE was just having a crazy good sale and we did not notice that. The GE fridge was actually more money than the Whirlpool and I can see why. We just happened to get a great deal on it. Go with the GE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but what we needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge and the counter depth was the smallest one we could find without going for a custom fridge. Great for our two person family but if you have a bigger family it might be difficult to find space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Nice product terrible delivery experience.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would’ve received a better rating except the fact two guys that delivered it literally tore up my walls and broke the lighting fixture during the delivery however Best Buy did compensate for the damage to my walls but also the refrigerator I do like the refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The ice machine is extremely loud but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Whirlpool refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is easy to use and easy to clean:

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works and looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is easy to operate but I wish it offered a little more space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous refrigerator was a French Door with freezer below. Hated the freezer because it was impossible to organize. This side by side is great. With the same amount of food in it as in the previous one it still has loads more room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge for my small kitchen. Unfortunately I’ve since moved and have a brand new fridge in my new apt so will be selling this one after just a year and a half of usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and haven’t had any issues. Highly recommended this product. Look great and easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool side by side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator so far, only downfall is it’s noisy.

    I would recommend this to a friend