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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,293 reviews
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Doesn't make a lot of noise Keeps food cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little smaller than our previous unit so it’s been an adjustment. I knew that so that’s on me. Pretty good unit so far. I wish it had a butter compartment but that’s ok. As long as this this refrigerator gives us 20+ years of use with no issues, I will be one happy camper. It’s a basic, no bells or whistles so just maybe. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have shallow counters, so this fit our space perfectly. We love the water measuring feature. It’s not a deal breaker, but when we use this to fill up a pitcher, We hold the button, but it stops increasing before we want it to and it’s harder to get passed a certain level when just holding the button. Great ice, great water, fits a lot, and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! It looks wonderful in the kitchen and so easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 3 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears that I was shortened shelves for the freezer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery Problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice if Best Buy would have had ALL 3 APPLIANCES delivered on the same truck! There was a lot of confusion why the Range and Dishwasher were not on first truck? Then found out 2 more trucks were coming the same day?! Third truck came with last two items but the second truck had not come to pick up OLD Rande and dishwasher?? 3rd truck took them. Ridiculous why all not on one truck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It keeps things cold. Recommend it.,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely looks so good with the black stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy this counter depth refrigerator. Love the ice maker in the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great double door fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the model to get when you are updating your kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice counter depth fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for small places. Was the low height we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Love the ice maker and water dispenser!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigetator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kerps stuff cold! Actually had to turn up the coldness a couple of degrees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it fits in the space, which is larger than counter depth. Otherwise, it's a 10+ year old design, with one door that's larger than the other, and so-so temperature control, and a tendency to freeze items in the fridge if the airflow is obstructed (i.e. you can't fill it up). It's a decent fridge, a smallish freezer, and adequately quiet. It's also $500 cheaper than the top rated LG equivalent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Didn't not come with air freshener filter had to c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our household. New technology at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, need better shelf spacing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge. The shelving is customizable but there are some restrictions for spacing (e.g. you can move the shelf but no items will fit).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had an ice maker before i really like it great fridge for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Has held up well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has held up well and still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was wonderful!!!!! The price was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great! Would recommend to a friend.

    I would recommend this to a friend