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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,293 reviews
  • Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far I've only had it for 2 weeks my old one was a GE 20 years old but seems it was made better there's no adjustable shelves in this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a good buy for the price and specially for entry size 32” and French door doesn’t pass through

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator...very roomy for a counter-depth model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for since we bought it. A bit small since the last fridg was 22.6 Cu,Ft.for the same space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use and at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente ! Happy customer Would get it again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the right size refrigerator, really happy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new frig with ice in door. Space and energy efficency.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator made a loud humming noise shortly after we turned it on. Contacted Best Buy to request a return. I have never had a problem with Whirlpool products, but unfortunately, this one was a lemon.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator ice maker is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet with plenty of room for a counter deep fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very user-friendly interface . Love the ice option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf's in the freezer are narrow. They are not stable. If you use all the shelves on the door in the refrigerator they are so close you can't use them.. The vegetable bins and fruit drawers are nice in size as is the cheese drawer. The holder for the water filter doesn't close properly and I have to put a container in front of it to keep it closed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price looks nice no issues works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the counter depth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is easy to clean, it doesn't leave fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger inside than I thought. Looks very nice and we are happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge A little smaller than previous Motor kind of noisy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, perfect refrigerator for a family of two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Looks nice & keeps cold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched the other appliances & great price. Works good. Versatile color. Ice works good & keeps stuff cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Counter Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in both the freezer and refrigerator.

    I would recommend this to a friend