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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It is perfect for me.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd fridge in 4 weeks. Not happy with this one but it is so difficult to return. Was on the phone for 2 hours the first time. Decided to just “suck it up” and keep it. The ice maker is loud and a humming noise in fridge. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Ktmitchell, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Saved!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator and I was let down by a competitor. So time was ticking so I went to another competitor and their delivery schedule was way to complicated I was already out 2 weeks. Best Buy saved me I got my beautiful refrigerator when they promised!!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales personal very helpful in making decision.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this refrigerator. Especially like the fact that the ice cube container is very easy to take out and put back into place. Also being located in the door, it is very easy to access the on/off switch for the ice dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frodge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. So much space in fridge and freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. The only reason I gave it a 4 is the freezer has a cheap plastic cover to cover the bulbs that always pops off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.John Akande

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price.The delivery staff did a brave and most diligent effort to get the product into the building.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that it makes ice also great item for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good product. I recomend this to my friends and family for the young family for its price and sturdiness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was really good, wish the product had a better manufacturer warranty . Ji jo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living Large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stainless steel beauty in our kitchen and it is very efficient and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s loud when making ice cubes, you can hear the water running.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    The size is too small fir us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit noisy and the inside is small. Returned for a bigger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpools great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool has a good reputation for home appliances over samsung. Get something durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, other then it is a refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but still not plugged in and in use. Will have to wait til remodel is done

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not at all happy with this appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig I wanted was on B/O. So bought this for the interim. It is medium loud and the motor goes on which is an additional noise. Capacity is not that great. And plastic light cover on frig. side were cracked and the pieces were missing. Limited selves. I used a temp gage and it doesn't maintain a cold temp. Fluctuates up and down to where it should remain.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Risk, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser stopped working in less than a month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! Great value and fits well in my space. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic fridge. Easy to install the water system. The delivery went smoothly and everyone was great and very polite

    I would recommend this to a friend