Customer Ratings & Reviews
- Model:
- WRS571CIHW
- |
- SKU:
- 6155541
Customer reviews
Rating 4.1 out of 5 stars with 1293 reviews
(1,293 customer reviews)Rating by feature
- Storage Capacity3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Shelving
Rated 3 out of 5 stars
Th inside is too small specially the freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is too small inside the freezer needs more shelfs
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Wish it was bigger. Good for the two people in our household.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Okay, Not Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this same unit back in 2015 and it was wonderful. Mostly quiet and loved it. We sold the home and the new owners wanted it, so we sold it to them. We purchased it again a few weeks ago for a new home. However, I don't think Whirlpool builds them the same. The ice and water dispenser is much louder now. The ice dispenser dumps ice like its trying to break through the door. It also doesn't cool evenly. We had some issues with the temperature in both the freezer and fridge side. We also noticed the insulation coming out of the sides of the stainless steel. Overall, we weren't impressed. Its like they figured out this had great reviews, and started slapping them together faster, ignoring quality control. We returned it a week after it was delivered.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Kris, we appreciate that you took the time to write a review. We apologize that the Refrigerator didn't meet your household needs. Whirlpool wish you the best of the luck on your new Refrigerator.
Rated 4 out of 5 stars
great frig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect in rental. Ice basket isn't as big as I'd hoped but no complaints from tenant
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
OK fridge. Noisy compressor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but noisy. Whirlpool needs to create a field kit to install to reduce noise level. Noise is irritating in a quiet room. Status panel needs service for trim around it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Rich, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great look with front door ice service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this counter depth refrigerator as part of a major kitchen renovation. Front door ice service and sleek stainless steel features was exactly what I wanted. Would highly recommend!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.plenty of room in refrigerator and easy to organize with drawer space and in door shelving. I love the options for ice and water as well. Nice not to hear the constant beeping from my old one!
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish it had a few more shelves especially in the freezer.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Open box fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an opened box fridge in a really good conditions and we paid a good price with insurance included. I'm so happy with it.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Replacement Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, more modern refrigerator that is smaller than the one I had.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Rahim was extremely knowledgeable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased entire kitchen. Checked out pricing at other big box stores. Best Buy was definitely most competitive. I was not thrilled about having to purchase general multi-devise software support, but even with this addition price was best.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice Looking & Highly Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator came with enough bells and whistles that satisfied the geek in me but not too much that it intimidated the wifey. She loves the looks and ease of use. Freezer was extremely cold in recommended settings. Highly efficient and highly recommended.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Breaker Breaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a new build house Oct 4 2024 and then this fridge. this fridge flips a 20 amp GFCI breaker every hour and needs to be reset. it's on a dedicated circuit too. so, i switched to another outlet thinking (bad breaker) same issue. after 4 separate 20amp GFCI outlets, i rolled out my Titan Solar Generator, 12K watts and peak power of 6000 watts. it's been running for 12 hours now and never gotten above 156 watts consumption - 5.6 amps and the special part - each outlet on the titan is 15 watts. so, is it the fridge or the breaker. i have geek squad 3 year protection, but, they won't help and say it's between me and the manufacturer. well, heck, i could have done that w/out paying $150 for geek squad. the point is why or what is it in this machine that trips a 20 amp breaker which is well within it's specs - shouldn't there be some documentation to the fact that this appliance has issues with GFCI - if that's the case.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good hope it keeps up. I can’t really give it a fantastic it’s still new to me.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator for my new home and it has worked efficiently but the filter goes really quick with 6 month we are in our 2nd one
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Counter Depth Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement refrigerator, the opening is counter depth. This seemed to be the best buy for the spot. Delivery was on time and efficient. They hooked up the water line for the ice maker and hauled away the old one. Only complaint was the controls are hard to find
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker shoots ice everywhere...it always ends up on the floor.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
This design falls short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too litle fridge space. Lots of wasted freezer space. Unit cane with 2 adjustable freezer shelves. 4 makes more sense. They rip you off at +$100 per extra shelf if you want to but extra. It fit the dimensions I had to work with in a rental. Limitd choices.
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good performance so far it’s only been a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far running fine, installed about 30 days ago, not a lot of use in vacation home
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
like our new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the fridge. we were having trouble firnding one that would in the depth we have
This review is from Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend




