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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,293 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is loud (louder than my very old refrigerator) during regular operation and it's even louder when it's making ice. I don't understand how Whirlpool can design a refrigerator like this. Also, have customers lost their sense of quality?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jorge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good Reliable Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit! 3 family members have purchased this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best product at this value. This is countertop fit and has good volume inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New applicances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all prefect investment for my new construction home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagler beach

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator had a broken door hinge they repaired no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge good size. Easy to put up and use. We would definitely recommend iT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits new kitchen perfectly in New home purchase April 2019

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Christmas gift for my mother , and couldn’t think of any other place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans my clothes in 35 minutes. Great options as to water temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. a little hard to level as the top seems to be crowned slightly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water hose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water hose for ice maker was not connected. Inside light covers are not secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes getting used to when it is 2 cf less than what it replaced, by choice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need! I did my research online and called to store to order.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for obsessive personality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but handles come loose and therefore always look uneven.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Just what we needed. Lots of shelf space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge “re-do”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and fit are good! Shelf arrangement is flexible !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice came with scratches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice only down fall came delivered with some scratches on the sides of the door

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Item is ok, installation was poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to install this because installation was given to 3rd party agents. GeekSquad themselves got the job done pretty quickly. Even after taking 3+ weeks to install it the water dispenser is not working.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MaitreyaS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it back. Water tasted awful thru filter. Like quality of LG best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend