Customer Ratings & Reviews
- Model:
- WRS571CIHW
- SKU:
- 6155541
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good
I would recommend this to a friendRight size for our new home with plenty of feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was excellent but installation not quite up to speed
I would recommend this to a friendcustumer service and addittude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product good price but the people at the store makes the difference
I would recommend this to a friendTerrible terrible EXTREMELY loud refrigerator !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a zero that is the one I would click. 24 hours round the clock loudest motor ever was running. Go to bed at night, close the door and husband and me could still here refridge running!! But we finally kicked it ou to the street!!! Finally got a nights sleep!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Counter dept refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small inside. Light covers are cheap plastic.
No, I would not recommend this to a friendSatisfied so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the second day of possession. So far so good. Have to wait to see.
I would recommend this to a friendit is working great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Installers arrived on time and cleaned up after themselves.
I would recommend this to a friendFriendly, Efficient, Professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the friendliest people and so helpful! Efficient, courteous, professional.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement and the exchange went smoothly.
I would recommend this to a friend- Cons mentioned:Noise level
Too Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one recently and its too noisy. My previous Whirlpool did not make a sound. I am happy I found this out within two weeks period allowed for return.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Extra roomy for small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits beautifully in the space I have for it. Has lots of shelves & drawers for storage.
I would recommend this to a friendAwful refrigerator/ freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depth of refrigerator/freezer is too small. Interior light has taken a large space. Interior water line is bundled and tie wrapped taking space. Can I get a replacement?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, Whirlpool is a product of great quality.
I would recommend this to a friendConcerned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to review but this refrigerator is taking forever to arrive. The expected arrival date has been pushed back twice. Over 6 weeks waiting for something so necessary was not what I expected when ordering it in February. Now we’re expecting it in April. Does not instill confidence that we will even see it then. Concerned.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
A great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service Great fridge Best Buy folks were a delight
I would recommend this to a friendperfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price good product.The good customer service.
I would recommend this to a friend- Cons mentioned:Noise level
Too noisy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase it because this fridge is too noisy. We did have many options due to the limited supply but now we’re not happy because it makes so much noise in the kitchen when it runs. Also it has wheels and the fridge moves every time we open a door.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Christophe, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Not sure about this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than what I’m used to, on both sides. Has a lot of condensation on the door panel that I can’t get rid of. The water/ice features are nice.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful!! I love all the features it has. Compact
I would recommend this to a friendGreat counter depth refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This counter depth refrigerator has plenty of space inside. Very pleased with it.
I would recommend this to a friend