Customer Ratings & Reviews

I love my new refrigerator and Best Buy special price. I’ve purchased all of my appliances there. You simply can’t beat the prices or the merchandise. Thank You Best Buy❤️❤️❤️

I love this Fridge, I love the color the looks of the outside, I just wished that they had it a little bigger, I buy a lot of groceries and this fridge is a lot smaller than what we use to have but I still love it :) I would recommend this fridge for a family of 2.

It's a very nice refrigerator -- but the day it was delivered (about 3 weeks ago), I discovered that the pull-out drawers bind & I'm having a bit of a struggle with Best Buy to correct this problem. I checked the floor model at the store & the drawers glided smoothly, so I know this really is a problem that shouldn't be happening. I'm still hoping that Best Buy takes care of this

Good unit. I like the touch pad external control, but it doesn't show temperatures. The ice dispenser should be taller to allow larger glasses.

To say the true at this moment I never use I'm waiting to move to my house but it really looks new, good condition, and beautiful

The gentlemen who delivered my appliances were incredibly courteous, helpful, they cleaned up after themselves, assisted me with any questions. They did a fantastic job!! They arrived when they stated they would be here.

Put into a house we were selling. Buyers seem pleased. Plenty of space in both freezer and refrigerator part of the unit.

Love the stainless refrigerator and had it delivered to my house from professionals best buy employees

This is my 2nd of this exact same refrigerator. The first one was installed and within 10 hours, the freezer was down below 10 degrees and it was making ice. The refrigerator temperature ranged from 38 degrees on the top shelf to 50 degrees on the bottom. I tried setting the refrigerator on the coolest setting and still was never able to get the bottom shelf below 45 degrees. The top shelf varied from 38 to 42 degrees. Best Buy replaced it with the exact same model and the replacement did the exact same thing. I had Whirlpool send out a service tech. He verified my temperatures but couldn't find any issues. He said to load up the fridge to help it maintain a stable temperature. I loaded it up with jugs of water and checked the temperatures the next morning. The top shelf varied from 38 to 40 degrees. The bottom varied from 45 to 48. The freezer is at 3 degrees, so the compressor is fine. I have another Whirlpool service tech coming out next week to look at it, but the customer service person on the phone was trying to tell me that it's just fine for the refrigerator to be as high as 45 degrees even though their own website says it should be between 30 and 40 degrees and that spoilage begins once food has been above 40 degrees for two hours. (Quote from Whirlpool website: "The ideal refrigerator temperature is about 37°F (3°C). However, a range of 33–40°F (0–4°C) is generally accepted as safe for most purposes. Temperatures below 33°F may freeze foods while temperatures above 40°F may lead to food spoilage." and "According to the USDA, bacteria grows most rapidly in temperatures ranging from 40°F to 140°F, and fresh foods can spoil if they’re exposed to temperatures above 40°F for more than two hours.") NOT HAPPY! I spent a ton of money on this fridge and only the top 25% of the fridge is at a safe temperature.

Explained everything. Cleaned up when were done. Very friendly.

Ice machine broke after a year. Just tried to use my Best Buy Protection and at first they wanted to charge me to have a diagnostician come to the house and they told me to call the manufacturer. (So don’t bother with that either). Also I don’t like that it doesn’t tell you the exact temperature of the fridge or freezer.

This whirlpool refrigerator is working out just fine, I have lots of space now! We had a great salesman and quality installers.

My son's fridge fizzled out and we shopped for a new one at Best Buy. After looking at many options, we decided this model would be the best suitable one for his apartment. He loves having a water filter, an ice maker and filtered water at his fingertips. So far, so good!

I am happy with my purchase. The refrigerator is spacious an satisfies all my food storage needs.

This product is much louder than than the fridge it replaced.

I really love my new refrigerator! It’s very nice and exactly what I was looking for. It’s sleek and simple but nice looking. I did have to wait a month to receive it because of Covid-19. I am sure the manufacturer was behind.

had an LG refrigerator that a repairman could not fix. Was going to take 30 days for parts. He actually diagnosed it wrong but we decided to buy American for the better service from Whirlpool.

Could have made the ice/water cubicle bigger. Ice gets stuck ALL the time, but other than that it’s good.

This refrigerator is great, the only complaint I have is that the freezer side is very small.

Great fridge,the ice maker always is full and the water dispenser is very nice