Customer Ratings & Reviews
- Model:
- WRS325SDHV
- SKU:
- 6098306
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
Freezer side quit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke in August after 2 years and Best Buy can't get a replacement till Jan of Feb of next year. Whirlpool use to be a great product but not so sure now. I can get the same product from Best Buy competors in 7 days guess they don't have the same relationship whith Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JimTexas, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had the fridge for a year yet and this morning I noticed it was not cooling. Thankfully I caught it on time so I was able to relocate the items so they wouldn’t spoil. But what is the point of selling a product that faults before the year mark.
No, I would not recommend this to a friendDid not like water and ice dispenser, Also did not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two days returned the refrigerator. Did not like water and ice dispenser. Freezer shelves very hard to remove. Never was able to remove them
No, I would not recommend this to a friendSylvia60
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy my Refrigerator arrive damaged and I am waiting on a exchange delivery.
No, I would not recommend this to a friendMakes too much noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first one because of noise and this one is the same.
No, I would not recommend this to a friendleaky water spigot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A repairman is coming to hopefully fix the leaky spigot otherwise I am swapping out to another fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Fingerprint Notso Resistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. This definitely is not fingerprint resistant. It’s a mess and I have to wipe constantly.
No, I would not recommend this to a friendPoor communication and follow up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled: water line downstairs. Refund incomplete
No, I would not recommend this to a friendMy Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they installed , I hear a lot of noise from the appliance.
No, I would not recommend this to a friendNot working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the fridge looked great. However its been a week and its not cooling on the refrigerator side it bounces from 38 to 45 i have to increase the temp just to keep down. Thank god we got insurance they have to come and take a look to see whats wrong.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Don't recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is a nightmare. I would not recommend it to anyone. Only had it for 7 months before it broke and then the freezer leaked all over my floor. If you want to avoid all I have gone through, avoid this fridge and avoid Whirlpool.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and it worked fine for 2 weeks. The problem is about every 2 weeks, it stops working due to frost accumulating inside the freezer. Its been 6 weeks and we have had to defrost this refrigerator 3 times! And of course it fist happened after the first 15 days. Very frustrated :(
No, I would not recommend this to a friendDidn't even last 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should've known it would be a lemon when the first one that was delivered stopped cooling after 3 weeks and had to be replaced. Then after less than 3 years it stopped cooling again and was going to cost almost $500 to repair. Just gave up on it and bought a different brand. You obviously get what you pay for and this model was total junk.
No, I would not recommend this to a friendRefrigerator ice maker doesn't work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience Best Buy should be ashamed the total tech is a ripoff
No, I would not recommend this to a friendCheap plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelfs are cheap plastic, especially in the door. They hold very little weight. We traded ours in for the GE which we love
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since one month still waiting for the delivery. Every time before the delivery date I get the email to do online again. Still waiting to get delivered
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is broken. Been a month going back and forth with whirlpool repair company. Still has not been replaced under warranty. Received from Best Buy broken whirlpool stated “they aren’t sure why Best Buy would allow the item to be broke”
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Hardy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product. Ice and water dispenser is not the proper size. The area is to small from a standard size glass. And the delivery drivers scratched it up while bring it into my house. I didn’t realize it until the next day
No, I would not recommend this to a friendDamaged goods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not accept this product, when it arrived it was damaged
No, I would not recommend this to a friendYou will regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret this purchase. Shelves are not adjustable. Who cares? You will once you live with it for a time. The ONLY tall space not in the door is at the top, where the freezer air comes in from the freezer freezing everything on the top shelf. As well "crisper" drawers no adjustment of air flow....frozen lettuce
No, I would not recommend this to a friend