Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,709.99

Customer reviews

Rating 4.3 out of 5 stars with 3114 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,114 reviews
  • Rated 5 out of 5 stars

    New fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I wanted and is hooked up and performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice look for not a lot of money. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it’s supposed to do, no problems Had it for 3 years and it’s still running strong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Noisy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, unfortunately, the noisiest refrigerator I've ever had. Also, the freezer compartment is TINY. The refrigerator side is OK, but small. So far, it is keeping the temperature steady, and ice maker works well. Every other refrigerator we tried was a teeny bit too tall, so hit my upper cabinets. This one makes me very unhappy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear pupdoggies2:
      Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. Many noises that that a Refrigerator makes are normal. We have included a link that describes normal sounds and possible resolutions: http://bit.ly/2jBwM9B. If you feel that the sounds you hear is not normal, please email us at [email protected] with your name, phone number, address, user ID pupdoggies2 and the Refrigerator model and serial number. Thank you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Efficient staff and product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and the staff who installed it were helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our kenmore after just over a year due to persistent problems with this whirlpool and we’re totally satisfied with the results. Works great, huge ice maker, simple to use and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit working great for me and in my opinion very good bye.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap! doesn't hold up, not even used it 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review after having used for 2 years. Purchased in June of 2022 from best buy. At first this looks like a good deal. But after 18 months (6months outside of the warranty) my ice maker stopped making ice regularly. At first I could turn it off for 30 seconds and that turn it back on and get it to make ice. But 6 months later it just completely stopped. Whirlpool will send someone out for $450.00, Yes that is a 1/2 of the cost of the fridge new!. I have switched out the water filter every six months and checked the water lines. It simple doesn't work. So what looks like a good deal will end up being a headache and more expensive in the long run. Not a good deal, whirlpool quality is not the same as it once was. Pick a different brand and save money in the long run. Would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product this is the second one we bought. Our daughter bought one because she asked us what was the best product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice side by side. A lot of room and shelf for milk. Nice led lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a couple of months, so far everything is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the service for instalation thru best buy was spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, plenty of room. Icemaker is better than previous models.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst design ever. Side by side is not sufficient for a family unless you like going to the store every other day. This style was in our house when we bought it. If you go for ice, the water button gets pushed accidentally almost everytime and then you have water everywhere. Having had a french door style before, I recommend it over this one. I’d rather have a tip freezer style over this one. New to whirlpool appliances and don’t mind the brand, but this fridge is for a single person or a couple, who only ise small glasses!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BAD icemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge. But, we are on our 2nd one and EACH time, the icemaker fails. And not just icemaker - it was faulty wiring on first one and now our 2nd one works but just dumps once every 30 hours. Whirlpool support no help!!!! I don't blame BestBuy - faulty and cheap manufacturing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never cooled right from the start. Took Whirlpool 3 months to send the parts and have them installed to fix the freezer. When technician came to install he said the unit was defective and not fixable. Water dispenser would drip after dispensing which left a water stain down the front of the freezer door. Ice would also get trapped in the dispenser and then melt and leak out. Terrible design and worse service. It does look nice though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fridge was delivered in a timely manner and in pristine conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our downsize project. Nice looking and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good refrigerador has lots of space only thing is the ice maker stoped working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wires on door hinge break after two years…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great fridge but be warned of a major design flaw which has resulted in lawsuits. The wires at the bottom of the freezer door hinge which connect to the rest of the fridge get worn down after a couple of years and break which stops the ice maker working. Only fix is to relair the wires or replace the entire fridge door which costs $1000. We used Whirlpools preferred service provider and they fixed the wire but it only lasted 2 weeks and now our only option is to replace the entire freezer door. Its a good fridge but if you look online, this issue has affected a lot of Whirlpool customers.

    No, I would not recommend this to a friend