Customer Ratings & Reviews
- Model:
- WRS325SDHV
- SKU:
- 6098306
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water isn't cold. Ice cubes fall on the floor throughout the day. If there's water in the drip tray, it ends up on the floor when you open the door.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Normalguy1234! We are terribly sorry to hear of your concern and thank you for your review. The water in the Refrigerator will be chilled but not cold. It will be the temperature of the water line. We would recommend making sure the ice is not getting stuck in the ice chute. If you are experiencing water dripping from the dispenser please make sure you have cleared any air from the water line by purging the water line, after the water filter is replaced. Or once installed in the home to dispense 3/4 gallons of water from the water line. Thank you, Whirlpool® Social Care
Kamran
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after purchasing the freezer light went out and Best Buy would not replace it and asked me to call the manufacturer?
No, I would not recommend this to a friendJunk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a service tech here 3 times to repair this unit. It keeps freezing up the coils. The first attempt at repair was to reposition a sensor with foil tape. The next attempt was ordering a new sensor or resistor for the defrost cycle. The tech had to come back out due to ordering the part. Now here it is just a few weeks later and it's frozen up again! Whirlpool needs to replace this unit. I can't keep having food spoiling. Not once has Whirlpool stepped up to compensate me for the loss of our groceries.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review, Chris.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Dont do it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother buying, literally 1 month after the warranty expires the whole system stopped working, because of seal system problem. Barely 5 years old, not worth your money
No, I would not recommend this to a friendComplete Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own a similar Whirlpool refrigerator. Whirlpool used to be a top brand. Sadly they are making the worst cheap garbage now. Within a year the doors rusted. The replaced them but the new ones have rusted too. The drawers shattered. They replaced them too and they shattered again. A hole in the inner side opened up, I have no idea how it happened. The unit is out of warranty so they did not fix the problems when they occurred a second time. Then the drain for the defroster clogs and it puts a pool of water on the floor. I have to take the back off of it and unplug it every 2 or 3 months. A refrigerator should last 20 years, not 2. Any other refrigerator has to be better than this piece of trash.
No, I would not recommend this to a friendFailed After 4 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did it's job, but for me to get an evaporator restriction in a unit only 4 years old is ridiculous.
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser is the slowesr ive ever used. We dont bother with its that slow! Fingerprint resistant stainless steel.. not even close ( one of the worst features)!
No, I would not recommend this to a friendPoor purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a decent fridge because the ice maker stopped working. Had this a month , ice maker stopped working! Tried all the trouble shooting. Even if they offer to fix it , no way ! Huge red flag .
No, I would not recommend this to a friendCheaply made with thin glass shelves
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors had caulking around the seal on the metal doors. Thin glass shelves that fogged up when the door was open. The frig rolls when you open the doors because it is so light.
No, I would not recommend this to a friendPoor Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is poor. The shelves are fixed with no ability to change the spacing without completely removing a shelf. There is only one small shelf that is high enough to store milk jugs or typical liter-sized soda bottles.
No, I would not recommend this to a friendDon't bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge broke after two years and cost to fix it is more than I paid for the actual fridge. Per whirlpool website, parts are covered under limited warranty for 5 years but per the warranty for this particular fridge, that does not apply and parts are only covered for one year which is stated in the user manual and their website is misleading so if you are comparing warranties, beware! Dang fridge still looks new but has no cooling in fridge or freezer, I'm beyond upset with whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jendfitz, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in nov 2018 no complaints did not buy extended warranty quit on me jan 18 2021 lasted 26 months warranty good for 1 year repair guy said take about $600 parts and labor got on sale $1100.00 not worth sinking another $600.00 intoso I give it 1 star
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dissappointed, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Buy 5yr warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator 10/2018. After five years, it stopped working.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rnath. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Super slow water and ice re fill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small space in the freezer for meats . It came with the house at fill price and its grabage.
No, I would not recommend this to a friend