Customer Ratings & Reviews
- Model:
- WRS325SDHV
- |
- SKU:
- 6098306
Customer reviews
Rating 4.1 out of 5 stars with 354 reviews
(354 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not recpmmended.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this refrigerator. It is very cheaply made. My newly purchased refrigerator door is warped. All seals seem suspect. The bins are made from very thin plastics and I don't expect them to last very long.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, good amount of space and good water dispenser and ice maker.
I would recommend this to a friendRated 2 out of 5 stars
Functions fine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, i love the color. The shelves are not adjustable, not in the door or inside. I didn't even pay attention to that detail when shopping for the fridge. It didn't occur to me that the shelves couldn't be moved. I am very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LisaF. We are very sorry that you are not happy with the design of your Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Rated 5 out of 5 stars
So far, everything good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like color, quiet running, like not having to push buttons to get water.
I would recommend this to a friendRated 5 out of 5 stars
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product, well worth the wait! Alot of space inside.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - White
I would recommend this to a friendRated 3 out of 5 stars
Still waiting for delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery. Another 3 weeks until it arrives.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black
No, I would not recommend this to a friend- Cons mentioned:Door alignment
Rated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors don't align and it seems to run all the time.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Steve, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Rated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying it. Love the water and ice on the outside
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - White
I would recommend this to a friendRated 5 out of 5 stars
Stunning, functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whirpool, black stainless. Enough said. Crisp, bright, perfect.
I would recommend this to a friendRated 5 out of 5 stars
I love the appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the filter water and ice maker can't live without it
I would recommend this to a friendRated 1 out of 5 stars
Warning! Wheels with NO STOPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular model has wheels with NO STOPS. Consequently, every time I open the door, the refrigerator rolls toward me. Neither Best Buy nor a Whirlpool authorized technician was able to fix it. In fact, they didn't even try! The owner's manual says the wheels can be adjusted, but neither serviceman attempted it. I don't want a refrigerator that won't stand still, thank you very much! Other disappointments: The bin shelves on the door are too shallow. Tall items like pop bottles and salad dressing fall over when the door closes. The freezer is small because the ice dispenser on the door takes up a lot of space. I regret purchasing this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kathy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of Whirlpool refrigerator you can’t go wrong
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - White
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The measurements on the refrigerator were smaller than our existing one, yet we had to sand down a cabinet over top, and pop off a baseboard so that it would fit in the same spot. It has now turned into a very unpleasant experience as the freezer has stopped freezing foods/ice, and the Whirlpool customer service claims they cannot send anyone out for two weeks. They provided the name of a participating service company and told us to call them directly. That company proceeded to tell us to call Whirlpool back because they have to call them, not us. Very disappointed with this purchase.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame.
Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything ice cold And runs great! I love it!
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the large capacity ice maker and door dispenser.
I would recommend this to a friendRated 5 out of 5 stars
Great efficient refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for a standard refrigerator. Stays very cold.
I would recommend this to a friendRated 5 out of 5 stars
Fits in space perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color It is perfect Love ice maker/water,
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the color all the space the and compartments
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black
I would recommend this to a friendRated 3 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom shows the water line. My grandson goes to pull it out.
This review is from Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator has a dent in it. Didn't notice right away.
I would recommend this to a friend


















