Customer Ratings & Reviews

Bought this on Black Friday to replace my 17-year-old Kenmore. It was so noisy, I called up Whirlpool customer support to complain. They sent a technician, who said the noise was normal since they changed their compressor. Then he said I owed him $120 because there was nothing wrong with the fridge, and I needed to pay for his service call. With the rebates, I got a pretty good deal, but I think it will break down prematurely. Oh, and there's no chilled water just warm water. I don't get that.

Two months old, keeping my food cold , lights are working.

It is very quite and has lots of room. Very please with how it looks.

Delivery guys were great - but the fridge was badly damaged and we did not accept it. Then were told we cannot get another until January or February, so canceled. Refund process was good.

In my opinion, Whirlpool has good products. My new model looks good. I am happy with this side by side refrigerator with ice maker & water dispenser. I would recommend Whirlpool! It seems their products always work very well!

We needed a slightly larger fridge to replace our old 21c.f. and it had to be within certain dimensions to fit the space. This one is a decent and a good fit. My only complaint, and if we'd dug a little more into research, is that the shelves are fixed. Meaning, the tallest-space shelf is on the very top; we preferred to have the tall-space at mid-height (for milk, tea pitcher, etc.). In order to have it out way, we just removed a shelf. So, while we *did* get a bigger appliance (the freezer is bigger too), we lost shelf space on the fridge side. We're making it work.

PERFECT APPLIANCE FOR MY NEW HOME. VERY GOOD PRODUCT AND I LOVE THE DESIGN.

Runs Constantly and is loud! Not very happy with it.

Fridge It’s good but the freezer takes a long time to make ice cubes it’s really slow and disappointed and the doors don’t fit well needs to be fixed they are off otherwise I like the fridge

the ice dispenser is a little short so the water glass does not go under the dispenser, it has to be placed at an angle.

Where do I even begin. I guess the first time I opened it was a bird flew out and said cheeeep lol. The doors are uneven as are the handles. Even if the doors aligned correctly handles would still be uneven. The ice dispenser in the door is too small for most glasses fit under it. The water dispenser doesn’t shut off properly and squirts water everywhere. Both operations are very noisy. There is no adjustment to the shelving in either compartment. The crisper drawers are hard to open empty and virtually impossible once anything is put into it. The ice maker struggles to keep up with just my husband and I. It would be disastrous for a larger family. The lighting in either compartment is woefully inadequate.

This fridge works great and looks very nice. It was easy to install/ set up.The only complaint is when the door is open is swings open fully on it's own.

So far so good, it looks great and ice container is huge.

Looks great, plenty of space for me. Not crazy about the water placement but it's functional.

Love the stainless steel look. Very roomy and has lots of space .

It’s been great so far! One of the drawers had a small crack and customer service without question sent a replacement. Appreciate that! At first you think there’s not enough space but in reality there is plenty. Love the drink holders on the side door. The no fingerprints is a game changer.

Perfect for the type of fridge my family was needing. Has multiple additions such as the ice maker, water dispenser, and large enough freezer. The side by side is great.

Thoroughly enjoying my new side by side refrigerator. I could have gone with the more expensive French door style which is very popular now but why pay $1,200 more when everything I need is in this refrigerator. Product, sales, and service were excellent.

I love this fridge, but I do not like the way the water and ice dispenser is setup. The top is very sharp and I end up hurting my hand quite often when getting myself a cup of ice water. That's just a little nitpick though. It is plenty spacious.

Good looking fridge. Very spacious and functional. I love Whirlpool products.