Customer Ratings & Reviews

Delivery was on time; however, the delivery team did not assemble or demo the refrigerator. They stated another team will come next day (scheduled appointment) to assemble, demo, and install new water line for ice-maker/water. On the next day, installation appointment the plumber showed toward the end of the day (approximately 3pm). They checked the location of the refrigerator and was looking for a water line. I told them under sink or under the house (crawl space). They stated that they do not go in crawl spaces (maybe not in their contract). The only option is under the sink; which is approximately 5-6 feet across the refrigerator, in an L-shaped kitchen counter. They would have to run copper water line behind the cabinet, stove, and dishwasher. Obviously, it is not what they bargained for with the Best Buy new water line installation. Thru stated that their company will contact for estimate. They were nice enough to install the door handles; but that’s all. I contacted Best Buy 1-800 number & personally went to the store to explained my disappointment having to standby for two days and still with less than 100% operational refrigerator.

We absolutely love this refrigerator. Very quiet running and makes tons of good ice.

This appliance was good, but the food storage compartments where not as durable as my old refrigerator the drawers where on rollers which made for usage more sturdy and ease of use .

What a nightmare. Fridge look nice and function was adequate, but it is extremely loud when compressor went on. Humming and buzzing sound will drive you nuts! You know that piercing sound in Cuba that made so many diplomats sick, CIA should investigate if a whirlpool fridge was nearby. Had a repair come in and he tried to mitigate sound, but he actually are it worse. Best Buy was no better in their response. DO NOT BUY THIS FRIDGE IF YOU ARE NOISE SENSITIVE!!!!!

This whirlpool side by side refrigerator is the best ever.

I like the roominess and the way the ice and water are set up. No ice or water flying all over the floor!

excellent, so far. Also it's made in the USA. Not China.

I bought this refrigerator actual sight unseen. Our kitchen was remodeled in the dead of winter. We are disabled and couldn't get out to a brick and mortar store. The freezer is larger than I expected. Great ice maker. But the water that is dispensed is not cold. The shelves inside the refrigerator are not adjustable. The shelf brackets are fixed and not moveable. For us the back of the top shelf is not accessible. I keep milk and creamer there, right at the edge of the shelf. I purchased all Whirlpool appliances and received a great discount. I'm very satisfied with my purchase.

Item works good so far. I would recommend this to a friend.

Works great! Delivered on time and the guys who delivered it were very kind and patient with my question.

Built to last refrigerator! Cools very well! No problems with leaks or broken parts!

Excellent product! Works and advertised and was delivered on time.

I’m enjoying my whirlpool refrigerator purchase so far!

Purchased refrigerator to replace old one. The refrigerator has a lot of space and looks good.

Seems great except the ice maker is loud when it drops ice and when you fill a glass

Good fridge and looks to be of high quality. One dislike is the tray under the ice dispenser is very shallow and does not hold much run off water leaving water drips on the front.

great job... i like it. it was a good price and it was delivered on time

Great customer service and very good quality. Delivery went with ease.

This is a great fridge, very spacious. Nice color. It's very easy to clean.

The refrigerator works great and looks great in the kitchen. The sevice was great.