Customer Ratings & Reviews

I love this refrigerator and the finish looks great in my kitchen with white cabinets/black hardware.

We had to replace our last refrigerator that was under warranty with Best Buy. We chose this model because it had the same dimensions and shelves of our last fridge. The only real issue is that the ice maker in this one takes up a whole freezer shelf, unlike the last one that had the ice maker in the door. It’s the exact same fridge except for that feature. Otherwise, completely awesome.

After just thirteen years, our refrigerator died (defrost cycle ceased to function properly). We have long been fans of Whirlpool products, having great experiences in the past with them, especially their dishwashers (which we still miss!). Our first month with this unit has been just fine. The ice make/dispenser is one of the main reason we went with this frig. It has a very large ice bin and a metal auger to deliver the ice to the in-door dispenser. Our former unit has a plastic auger which had to be replace three times in 13 years. Only issue is the water dispenser which is easy to trip when just wanting ice. We are adjusting.

This fridge is amazing. It has more space and cool faster.i will recommend it to my families and friends

Whirlpool quality refrigerator. I had a similar model for over 20 years. We upgraded to stainless steel. Looks great. Love the side by side design. The ice maker keeps us stocked with ice. It dispenses easily.

So far I have been happy with this purchase. I read a lot of bad reviews on other fridges and was concerned about spending money on a product that wouldn't be good. I like Best Buys warranty and service protection plan in case there are any future issues.

Fridge and freezer itself works great the water sucks!!!!! Does not come out cold more luke warm so it melts the ice pretty quick and the ice dispenser also is the worst for big cups.

Excellent refrigerator purchase. Never had a side by side before and I’ve been very impressed so far. Lots of interior space and the ice maker is fantastic Always plenty of ice. The water filter accessibility is awesome to have outside on bottom.

Was looking for a Maytag side by side. I hated to let the one I had go after having it for 26 years, but nothing lasts forever. This Whirlpool side-by-side was as close as I could get, and It’s been great! I like the brightness of the lighting on the inside, and the contents are viewable due to the clear drawers. Would have liked more freezer storage, but it will do. I love how fast the water flows from the water dispenser on the door, and a light automatically comes on when using the ice or water dispenser. Overall a great refrigerator!

Great Refrigerator for the price! Very attractive. Sleek front.

Great product. Keeps everything cold. Looks awesome.

I purchased this fridge nearly 3 years ago and I am sadly disappointed. I purchase a Kenmore grom Sears in 2006 and never had a problem with water dispenser or ice maker with regular filter changing. I sold my home and included it with the sale. I purchased a whirlpool because it is suppose to be by same manufacturer as Kenmore. I find that hard to believe compared to the inconsistant working operation of ice maker and water dispenser. I called for service only to learn that you have to pay $150 for him to walk in your house & any services & parts are extra. You could end of paying half the amount of a new fridge. What a rip off. I had an issue in Sept 2023 and its only Dec 2023 and its happening again.

Deep refrigerator, plenty of room. Very noisy, but overall nice product.

It is a great refrigerator. The interior is laid out much better than our old one. The cold water and ice distributors are separated but in same area. It is best refrigerator we have ever had.

The refrigerator has plenty of room and is designed well. The only reason I didn’t give it 5 stars is because at times it is a little noisy.

Best looking refrigerator I’ve seen love the black stainless steel and double door makes plenty of room for all the groceries 5 stars for me !

This refrigerator has some nice features over my old Whirlpool fridge that was similar to this one. I like that the water dispenser is in front of the ice dispenser, making it easier to fill a glass of water. It also has nice, wide shelves in the refrigerator door and glass shelving in the freezer. Why I gave this refrigerator an average rating is because it is a lot louder than my old fridge when the compressor is running. Also, the refrigerator side doesn't seem to cool evenly - the top half is a few degrees colder than the bottom half. I had to up the refrigerator temperature setting one notch in order to get the bottom half to cool to less than 40 degrees. (It was reading between 40 and 42 degrees.)

We love the unit, but after 3 weeks we opened the freezer and found one huge block of ice in the ice tray and icycles down the sides...took us 2 hours and a hair dryer to get the tray out. We called Whirlpool and they sent a guy out who determined it was a bad water valve (on a brand new refrigerator/freezer). We are currently waiting for the part and replacement, all covered under warranty. As long as they follow through on repairs, we are happy with the product.

This is just an okay refrigerator. I was expecting to enjoy cool water from the dispenser but only get slightly chilled water and lots of drip running down the front of the door. The ice maker randomly drops ice from the dispenser as well. I have found puddles of melted ice on my hardwood floor in the morning. I was going to turn in a warranty claim, but not I see from other reviews that it's a design problem. I do not recommend this refrigerator.

Exactly the height and width needed for the space it was going in. Great looking fridge and got a good deal on it for Presidents Day.