Customer Ratings & Reviews
- Model:
- WFG505M0BW
- |
- SKU:
- 5610477
Customer reviews
Rating 4.5 out of 5 stars with 1471 reviews
(1,471 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Ease of Cleaning4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the griddle, ease of use, and price of the 5.1 Cu. Ft. Freestanding Gas Range. Many appreciate the five burners and the stove's appearance, noting that it looks great in their kitchens. While some customers wish for a self-cleaning feature and express concerns about the knobs getting hot, the overall performance receives positive feedback. The range is considered a good value for its features.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked more stainless steel on sides of unit.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Poorly constructed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product, the first one I had delivered had spots that didn't clear after cleaning with stainless steel cleaner. I called, and received a quick replacement (thanks Best Buy!) used the broiler and noticed condensation in between the glass panels, the marks never went away and cannot be cleaned.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
This range needed more inspection .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is nice looking. I'm unhappy because the side the frame of the oven door is coming apart. And I didn't realize the oven light has no cover.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Rated 2 out of 5 stars
Burner screws unable to repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stove had to be exchanged due to the screws from the burners getting rusty and unable to be removed, that caused for the burners not to turn on.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Working on third delivery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This week we will be getting our 3rd stove of this kind. The 1st two were not put together properly and the tops are crooked. The 2nd one they didnt even take off their truck, but didnt damage it out when they got done so I never got contacted for an exchange until a week later i called to see what the problem was. This purchase has been nothing but trouble and I'm super frustrated with having to take a third day off work for a delivery to be made. Rethink this purchase.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
You expect more from whirlpool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for just over 2 years and for the past 4 months the oven works on and off. Right now it’s not been working for about a week. The stovetop works fine but I need my oven. Really disappointed, you would think Whirlpool does not make junk.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Belg, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Self cleaning
Rated 5 out of 5 stars
Perfect for what I bought it for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First before reviewing the product itself, allow me please to review the seller. I made this purchase online. It was very easy to buy and I got it delivered to my house for no extra charge. The delivering company representatives are very friendly and very helpful. I didn't order the installation and planned to do it myself. The guys asked me if I want to change my mind! I said no. I want to do it myself. So, without asking (or extra charges) they assisted me on connecting the propane line to the oven and checked it for leak before I pushed the oven into its spot. Unbelievable... Now the oven range: It is just fine. Way better than the old one (which is obvious) it has a nice way to control the oven. I like the top with the distribution of the burners. The oven heats up really fast and the burners deliver even flame around the 360 degree (unlike my previous range). One issue I had with the oven that the bulb came with defect. The bulb was out of the sockets as the glue came off or something. I called bestbuy about it and they offered me an oven range replacement with free installation as they don't carry the bulb or I had to call whirlpool. After some research I found out that it has not to be a special (Whirlpool bulb) and just any appliances bulb with the advised Watts. That's what the rep at bestbuy failed to explain to me. She has no experience with that! She maybe just tried to tell me that I can't put any bulb in there. Got that bulb in Walmart. Very cheap... and no need to call Whirlpool or replace the oven. I knew this oven has no self cleaning function but it is not hard to clean at all. Jut you need to have the right tools. Happy with the purchase and very satisfied with the seller.
I would recommend this to a friend Rated 1 out of 5 stars
Hot range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think is safe if you have kids, it gets very hot all the surface and if you turn on the oven, don't touch it or get to close to it, the outside gets very hot.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Rated 1 out of 5 stars
Not the quality I expected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a brand that I have grown to trust I am extremely disappointed with this stove. After the first week of gentle use I started to notice the black paint bubbling up around the burners. The oven needs to be on high settings to work which causes food to be dry. Then after the first wash the grill top also looked like I had been using it for years.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JusJordan, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Rusts so badly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a product of good quality, it is rusting within 6 months, material used is metal iron and not a stainless steel but product claims to be.. i am suffering to get the manufacturer to replace my gas range,, expensive item but rusting like so cheap
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Pretty stove, but will melt your fingerprints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the idea of it, and thought it was cool that they returned the broiler to the bottom. Looked nice, but when using it, the door, and the whole kitchen got hot. Real Hot. Afraid to let my toddler anywhere near it. HOT. Maybe it was the lack of insulation from it not having the self cleaning option, I don't know. But its outrageous to think that Whirlpool is ok with releasing such a hazard to the public. Someone is going to get hurt.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has been sitting in my kitchen for nearly a month and softer two tripsBEST BUY has still not installed. The last trip the installers did not bring the correct wrench. We ordered 4 Appliances. The dishwasher if fine, the stove has not been installed and the refrigerator and microwave were both damaged and had to be replaced.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are terribly sorry to hear about this! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Not Happy - bunner cover chipped off coating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being extremely careful as this item was a gift. Have not used any cleaners on the burner covers - as stove is brand new. It's extremely disappointing that the burner cover with less than 20 uses has coating come off - looks terrible and how cheap did they make the rest of the stove...hum...
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .K1234:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
Rated 2 out of 5 stars
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove does not come with the whose!!!! Aren’t all suppose suppose to come with it?
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Lety. Please refer to page 3 of the installation guide to view all of the parts that come with this Whirlpool® Range.
Rated 2 out of 5 stars
Nice but unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven used 5 times and quit waiting on repairs Monday
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Rated 2 out of 5 stars
cleaning is time consuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am really not satisfied with my oven. too hard to keep clean
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .sandy, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool® Social Care
Rated 1 out of 5 stars
So small you can barely fit a dish in there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is super small on the inside. I think the temperature is off. The stove top can never be set to low so you have to watch your pot at all times if you need low fire. The lowest setting is a normal medium setting on a regular stove.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jimi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Damaged x2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one recieved was damaged, had to wait 2 wks for another to be delivered which was also damaged. I returned the oven.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk!! Cheap product!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is a brand name I use to trust but not after this purchase. First, the trim began to come off after six months, and now it takes an hour to heat up. BEWARE!!!
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Housewife, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looked good but electronic control had a problem. Could not get oven to operate. when in the bake cycle(which did not work) could not use burners. Returned to local store and had to pay twice as much for the only available floor stock. And it was a slide- in, not free standing.
This review is from Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.




