Customer Ratings & Reviews

My appointment for today 10/24 did not happen. The Bestbuy representative could not say what happened. She hade call Install Inc. I talked to Althenn who say she shows the whole order was cancelled. Bestbuy sucks This is the word experience ever.

Love my new range. Removed old one and installed new one. Excellent customer service

Nice stove, heats up real fast, temperature is very accurate.

The purchasing,delivery & install process was awesome. However, the stove quality is low. The white paint is already chipping, the oven handle is flimsy, & oven door window came out within the first year. I don't cook much. I do not recommend.

I love it. Works wonderful. Very clean looking. Great

Excellent quality for the price I'm so happy with my purchase

I purchased this stove in October of 2023. We use the stove several times a week. This oven has a big problem with the wire racks. The racks are made of very thin wire that doesn't hold up when you put a heavy pot on it. I use a heavy enamel cast iron dutch oven and it inevitably bend the middle of the rack causing it to fall to the bottom of the oven from the weight. The wires barely reach the grooves on the sides of the even to begin with so anything can trigger the wire rack to bend and fail. This is a safety issue. I have another stove that's older, and the wire is thick, sits well on the grooves, and does not bend at all.

Gift card winning chance in order to compensate my patronizing

Simple and easy Without all the bells & whistles- does it’s job - great

Great sales Person , and Very professional and Nice Delivery guys.

Love the style and functionality! Plus got a great deal

Tenant has not complained so she must be satisfied.

Great buy but not great for smaller pots and pans.

This is a great range I love the 5 burners, and it is fairly priced.

Nice looking, easy to installed and my wife love it

Love it!!!! Love the features and everything about this stove

Excellent stove great brand name easy to connect!!

I love the style of it an the space of it I glad I purchased it

Terrible installation experience. Purchased this appliance set on black friday & was originally supposed to be installed 12/1 but canceled because it was raining. Needed to be rescheduled to 12/8. The dishwasher was installed but the range could not be installed because the technician had the wrong size gas line. It was left in my garage and could not be rescheduled until 12/18. No notes were taken and nothing was communicated, so the tech showed up without a gas line and nothing could be done once again. It was rescheduled again to 12/27 and again nothing was communicated to the installers so the technician needed me to tell him over the phone that a gas line was needed for the install. He went to buy one and the range was finally installed a month later. I will not be using best buy's installation service in the future.

Delivery was on time, very friendly and efficient delivery people.