Customer Ratings & Reviews
- Model:
- WFG505M0MS
- SKU:
- 6514411
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and ease of use of the 5.1 Cu. Ft. Freestanding Gas Range with Edge to Edge Cooktop. The rapid heating and sleek design are also appreciated by users. However, some customers have expressed concerns about the oven rack, the weight of the grates, and the absence of certain included accessories.
This summary was generated by AI based on customer reviews.
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, looks , cooks well, cleans up nicely, would buy again
I would recommend this to a friendGreat..!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product perfectly for to cook your favorite foods
I would recommend this to a friend⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent………………………………………………………………………………………………………..
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this store because the people there they are very friendly people
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of good quality and value for money
I would recommend this to a friendHappy Parents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my parents and they are happy with it!
I would recommend this to a friendPick up service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me at pick up could have been more helpful and friendly he didn't even looked at me.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it right before the holidays. It has been great so far.
I would recommend this to a friendgas range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellant value, good working and size. very happy.
I would recommend this to a friendWorst customer service EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give ZERO if I could. This product was delivered without one of the racks. I contacted customer service (through the chat) to report that, and I was advised to visit a store to solve my problem. According to the agent, "If the rack is not available to your nearest store, our store team will check with the other store, and they will help you with that". But that was not the case. I went to the Rego Park store, and not only the manager (Ivana - there was no name tag, so I do not know if she gave me her real name) was rude, but she was also sarcastic when I asked to speak to the manager: "I am the manager". She did not assist me AT ALL. The solution she gave me was that she could send another RANGE to my place and told me that the agent who assisted me LIED to me. She gave me this option after I tried to show her the e-mail with the transcript. I've been a Best Buy customer for more than 16 years, and I've never been treated too badly like she treated me. Even my 12-year-old son felt ashamed of her behavior.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MaxG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Installing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove is amazing. But the people that came to install it said they couldn’t do it. Got Brother in law and he was able to install it
I would recommend this to a friendNew stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Week later Owen ignition stopped working and waited for few weeks to get it fixed with whirlpool technicians
No, I would not recommend this to a friendoven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is great, but the installers didn't have a clue what the they were doing as far as hooking up the gas line.
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flickering flames are menacing, crackling and dancing with an intense heat that feels alarming and dangerous.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Oven Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get the oven door serviced by professionals because it would not close completely.
I would recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately the oven does not heat up evenly. Service tech is coming out to check it out
I would recommend this to a friendWhirlpool Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the oven the entire range gets hot and burns my hand wherever I touch it.
No, I would not recommend this to a friendGood item, painful delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to get and had to reschedule appt several times
I would recommend this to a friendNot happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this stove for a week now and few problems I have is when I remove the grills to clean they scratch the stove , also there is a spot near the front burner that is starting to rust . I wanted to like this stove but now I’m returning it .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Valerie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Don’t ever buy any appliances at Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy appliances from Best Buy! They are the worst when it comes to customer services, Please avoid any products from them. And the customer support will never help you specifically on price matching after you buy from them. You have been warned! My mistake can save you a couple of hundred dollars!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.