Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 137 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Ease of Cleaning

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning and Frozen Bake for its ease of use and appealing appearance. Many appreciate the oven's performance, self-cleaning feature, and rapid heating speed. Some customers have expressed concerns about the quality of the drawer and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Timer

    Rated 1 out of 5 stars

    Not what the reviews say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's poorly made. The surface stains easily, it squeaks when the oven is warming up and you can't tell whether the timer is going off for the stove or the oven. It uses the same display.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE DISAPPOINTMENT

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally delivered, and it's being returned. The whole frame seems to be torqued. Oven door does not completely close and the bottom door does not completely close. Terrible disappointment after waiting four months FROM PURCHASE DATE and selecting three different ranges .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic probs 15 months--into the trash.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap...15 months old...3 months out of warranty we have electronic problems with switches. A new electronic board is $429 online. Who know what a service company wiil charge. What a waste of money!! DON'T buy this garbage...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Victim. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Electric gas raange

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed for second tome in a row. I have bought a electric stove a month ago and they messed Up my both appointments forgetting things and I haven’t been able to cook good at home since I bought. I am still Waiting for my installation to be completed. No one cares for any update or any appointment

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    Buyer beware with Best Buy purchases!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove, flimsy drawer. Arrived damaged twice..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Another damaged item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received and installed range, oven worked for two days and then completely stopped. Along with warm zone

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cook top scratch easily. Cook top range light won't turn off even when cook top is is cold it keep showing that it's on.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Nancy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric stove was damaged in 3 places. Was do in on 11/28 did not get till 12/2. Now had to reorder won’t get till January. I’m with out a stove now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Choose something else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven burned out after using like 10 times at most! Range hard to keep clean.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Felicia, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand