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Customer Ratings & Reviews

Your price for this item is $2,159.99

Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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64%
would recommend
to a friend

Customers are saying

Customers consistently note the stylish design and excellent cooking performance of the 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range. Many find it easy to use, despite some advanced technological features. However, some users experienced issues with the touchscreen responsiveness. Overall, the range receives positive feedback for its appearance and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Cons mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    Looks nice, has issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. The top black part with the screen is difficult to clean, it smears easy. And while wiping it down it messes with the touch screen features. It looks cool but having the touch screen and black glass section running across the top is a recipe for constant smearing, cleaning, wiping. 6 months and the right knob numbers smeared and the fake brushed nickel sticker covering came half off the knob. There are no knobs out there with this particular D axis. All the knobs available have the round D on the back of the knob aligned with OFF. This has to be the only oven where it's aligned with Medium. Only two places sell the OEM knob and they're $35 ea. Too many annoying issues.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pretty and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen remodel has only been done for a couple weeks but I am so pleased with my new range. It is attractive and pretty easy to use. I do wish the locking feature locked out the cooktop burners as well as the stove as I have three (3) four year old grandchildren that just love to turn knobs and push buttons...The look is very sleek and I love the hinges on the grates, so much easier to clean the stove top than my last range, simply flip up and wipe the stovetop down. Would definitely recommend, I was especially thrilled that I caught a sale just when I was seriously shopping.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Touchscreen is not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one of this model. The first model we turned on only showed text on 1/2 of it (the rest of the screen was black) and it was in French. We switched it out for the same model. The baking function of this range is fine. It also looks great. The touchscreen is terrible though. It’s ultra sensitive so barely wiping it without the lock setting on will turn it off. This happens numerous times when you are using the range top, brush against it by accident, and it turns off whatever is in the oven. The clock stops working on it all the time also. I was never able to correctly pair it with my WiFi (even though I have all the correct settings). We have also had issues with adjusting the size of the flames- they are either gigantic or barely on. It’s a beautiful looking range but not worth it. Really wish I hadn’t ordered this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Amanda, we're sorry to hear this. We would like to discuss this further with you. Please email us at [email protected] at your earliest convenience with your review Touchscreen is not for me, name, address, a phone number and best time to reach you along with your model and serial number.
      Thank you
      Social Care Team WhirlpoolBrand

  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Love Baking!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addition to my kitchen has been one of my greatest purchases! I have had my stove for a little over two years and have been 100% satisfied! Love the technology that comes with this appliance especially starting the baking process from a different room in my home!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range has some smart tech in it, it looks greate and the best part was the price. you can't go wrong with WP products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking range. The high-tech control screen will take some getting used to!

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    UNSAFE Beware!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this range on Oct 2019 for a remodeling home and due to the Covid 19 situation we did put the project on hold. The range was kept in the box until last month when finish the home. The brand new range was installed and at first the oven would not respond to the touch screen functions. I called the manufacture for support and they could not do anything because the warranty of one year had expired. Couple days later, the oven turns on by itself and still would not respond the touchscreen functions. The only way to turn off was to cut the power and gas line to it. This is not a safe item to have at your home. I'm very disappointed with our first Whirlpool gas range. Would not recommend to anyone!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good stove but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overall a good stove but the app control is a bit weird at times. Sometimes it won't work sometimes it will. But still, overall, a good stove.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range worked well but the self cleaning was inadequate. We returned it and replaced it with a Samsung.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues in the product. Just wish it was easier working with alexa echo devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Relatively easy to setup and use...

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    Beautiful stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. It is very sleek with many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this oven.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is light years ahead of our last one. Great finish, fit, love the interaction with the app, temperature is spot on. Looks great, assembled well. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Range, but has many bugs!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the functional parts to this range. However, this thing is painful. They have tons of bugs in the software that runs the unit and display on the oven. It often won't connect to WiFi. Occasionally, when I clean the surface with the display off, it will go berserk and the only way to recover to pull the over out and restart the device. I have also had even more issue with the similar microwave oven. Almost everything has been replaced on it. Because these are software issues, none of that has helped with the issue. It makes sense... You cannot count on an appliance company to write software. This stuff is all too new and they don't have the experience to do this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey tpchristian, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Customer reviews from whirlpool.com

    User rating, 4.2 out of 5 stars with 114 reviews on whirlpool.com.

    See all whirlpool.com reviews
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