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Customer reviews

Rating 4.7 out of 5 stars with 3741 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,741 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always have them in stock which is great when it’s time to replace never had an issue with the filter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sumei

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requited refrigeration to keep ice maker and water supply quality.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Water quality

    Rated 3 out of 5 stars

    Filtration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter designed for my fridge. Water tastes fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in January and the light is now coming up in July. If it is only supposed to last 6 months then it lasted the exact amount. When I first purchased the refrigerator the filter seemed to last a lot longer.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GreatService. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I didn't get the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a plan to send this product every 4 months to my house. I canceled this plan in July since I moved and I no longer own this fridge. However, the product was sent to my old address and the credit card was charged. I called to get my money back, but I was told I need to bring the filter to the store in order to get the refund. Obviously I don't have it since it was send to my old address. I explain my situation, but I was ignored and I lost my money. I am very dissapointed with the customer service and they lost a client.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello JoseG. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product left smears, and did not work as advertised, would not purchase again...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I guess my water is cleaner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since installing my ice box stopped making ice. I’m not sure it’s connected but now I get no ice!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Water

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the water filter frequently and the indicator shows the filter still can last for quite some time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Filters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working well had to but another one. Water leak after replacement

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please cancel this item and future deliveries. I have cancelled and still receiving the merchandise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Filter is ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's the filter or my fridge but ever since I put the new filter in my fridge makes a load noise when pumping the water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water and ice filter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would last longer than it did. Only three months max.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fits but Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the previous models, this one makes a sound when being used. It fits and works fine, but the air sound is annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last long enough to get the job done for me and my household only 2 people are using this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short Lived Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great filter for the time it lasted but it seemed to get used up quick for the price we paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have nothing the say. I am told this is needed for my fridge, The cost is ridiculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time locating correct water filter. Went to the store first, they did not stock it. Had to order this online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure it was the same as the old one I replaced it with but didn't run as smoothly after I replaced it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should last longer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of disappointed in how long this filter lasts but no great alternatives

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a filter that filters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a water filter. It filters water. Unfiltered water goes in and filtered water comes out. Not much more to say.

    I would recommend this to a friend